Business Analyst Senior

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Job Description

We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know: Are you FIS?

About the role: You will be an active problem solver to support business operations to identify and implement improved processes, you will perform analysis and metrics reporting to establish effectiveness and return on investment. This position requires a strong knowledge of Project Management practices and will include management and reporting for a diverse project portfolio.

*This is a full-time hybrid position:

Hybrid Schedule: Monday & Friday 8:00 am to 5:00 pm

Onsite Tuesdays, Wednesdays & Thursdays

About the team: This dynamic role supports the FINTEL Product Adoption Team and ChexSystems line of business. The Product Adoption team provides a proactive, high-touch client engagement focused approach to foster revenue growth, effective use of our products, and attrition prevention. Additionally, we support the ChexSystems business and provide project management for a diverse project portfolio including Technical, Compliance, Product Launch and Sunset, and annual reoccurring projects.

What you will be doing:

In this role, you will be responsible for:

• Performing research and analysis to support business operations and presents findings to the director.
• Project/Program management: Works on multiple projects as a project leader. Works on projects/issues of medium to high complexity that require demonstrated knowledge across multiple analytical areas and business segments. Works under minimal supervision on complex projects.
• Executive reporting (including OKRs and KPIs)
• Management and reporting for Team of Teams

What you bring:

• Project Management
• Analysis and reporting
• OKR & KPI development
• Knowledge of basic financial analysis principles and ratios
• Excellent verbal and written communication skills to audiences of various levels in the organization, e.g., executive, management, individual contributors, and clients
• Excellent analytical, decision-making, problem-solving, interpersonal, team, customer service, negotiation, conflict management and time management skills
• Is resourceful and proactive in gathering information and sharing ideas
• Experience of 5-10 years of Analysis, reporting and Project Management Experience and/or an equivalent of education and experience combined.
• Travel percentage for this role: up to 25%

Added Bonus if you have:

• Knowledge of FIS' products and services and/or financial services industry
• Knowledge of the business goals, objectives and business operations for the appropriate FIS organization
• Knowledge of FCRA and GLBA Regulations
• Project Management Professional Certification and/or Aha! (or other product management tools) experience
• Chief of Staff Certification

What we offer you:

A career at FIS is more than just a job. It's the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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