Patient Navigator Non Clinical

Job Overview:

The RWJ Rahway Community Health Navigator for Chronic Disease will ensure patient access to healthcare and community services by interacting with Rahway s patients with chronic health conditions to address barriers to care, provide guidance and healthcare education, and assist in the coordination of care in order to maintain a healthy lifestyle and meet identified health goals. This role acts as a liaison between patients, healthcare providers, and community resources to ensure continuity of care and improved health outcomes.

Qualifications:

Required:

High school graduate or equivalent required

Basic computer skills required

Valid driver s license required

Annual competency assessment and goal review required

Successful completion of a hospital approved Community Health Worker, or comparable, formal training program is expected upon hire

Preferred:

Electronic medical record (EMR) experience preferred

Knowledge of medical terminology preferred

Scheduling Requirements:

8:00am/8:30am to 4:30pm/5:00pm

Monday-Friday

Full-Time

Essential Functions:

• Work with hospital care teams to identify, evaluate, schedule and ensure timely patient access to appropriate health resources and services.
• Meet, establish trust and serve as the primary point of contact for patients with chronic conditions, such as diabetes, hypertension, COPD, CKD or heart disease, in the hospital setting including the ED, hospital units and/or other setting where patients are located to ensure a smooth transition of care for patients with the highest risk.
• Collaborate with other major disease navigators, such as oncology, to ensure patient care is coordinated across the continuum for all DRG s.
• Conduct initial and follow-up assessment to identify and connect patients with clinical services both at RWJUH Rahway and across the RWJBH system of providers. Provide social and community resources to patients as needs are identified
• Assist patients with resources needed to understand their health condition(s), access screenings, adhere to medical advice and medications, and develop strategies to improve their health and well-being
• Assist patients with resources to recognize identified social issues; substance abuse, food insecurity, transportation, childcare services, housing and homelessness and any other issues that are impacting the members lives
• Participate in quality improvement and population health initiatives related to chronic disease management.
• Track and document patient progress, outcomes, and interventions in accordance with HIPAA and organizational standards, no later than 24 hours after patient contact
• Maintain knowledge of, and relationships with, community-based organizations. Keep current a directory of regional/local referral sources
• Participation in interdisciplinary rounds, department meetings, safety huddles and other meetings as required
• Perform daily data entry. Collect and report data to hospital leadership as requested

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered,

high-quality academic medicine in a compassionate and equitable manner, while delivering

a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer