Quality Control Laboratory Supervisor (3rd Shift)

WHY CHOOSE US?
Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

WHAT YOU NEED TO KNOW:

As a Quality Control Supervisor, you will be responsible for overseeing the daily operations in the QC lab/Blood Center. You will supervise staff that perform moderate to advanced testing, processing, and preparation of pathogen reduced platelet blood products for release to area hospitals for patient use. You will hire and supervise staff, participate in education and training activities, and provide support, development and leadership guidance to line staff; while ensuring compliance with safety policies and procedures in the work area.

WHERE YOUR CAREER IS A FORCE FOR GOOD

Key Responsibilities:

• Responsible for the daily operations of the QC lab. Supervision of staff and volunteers including, but not limited to, hiring, training, coaching, engaging, evaluating, certification of competency, and disciplining to ensure a well-qualified team and to enhance operational success and compliance.

• Prepare work schedules and ensure appropriate coverage for assigned shift. Supervise all work processes and ensure work is performed accurately and efficiently.

• Ensure compliance with state and federal regulations, and regional policies and procedures.

• Ensure products/samples are suitable for release. Perform supervisory review of documents.

• Ensure monthly product QC requirements are met, and that accurate electronic and physical inventories for products are maintained.

• Ensure quality and quantity of manufacturing goals are met, including timelines, and participate in documenting, investigating, troubleshooting, and preventing recurrence of department errors, problems, and customer concerns/complaints.

• Communicate with Laboratory staff when necessary to resolve problems, facilitate sample shipment, and clarify test data transmission issues.

• May participate in the validation of hardware, software, instrumentation, test kits, and procedures as directed. Serve as departmental expert on the applicable computer systems.
  The aforementioned responsibilities of the position describe the general nature and level of work and are not an exhaustive list.

Standard Schedule: Sunday-Thursday, 11:00pm-7:30am, on call work required

Pay Information: The salary range for this position is $85k-$90k

WHAT YOU NEED TO SUCCEED:

• NYS Clinical Lab Technologist Certificate required

• Minimum 4 years of related experience or equivalent combination of education and related experience required.

• 1 year of lead or supervisory experience.

• Must have effective communication and customer service skills. The ability to interact with diverse customers (internal and external) is required. Ability to work on a team.

• Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted).

WHAT WILL GIVE YOU THE COMPETITIVE EDGE:

• Blood Bank or Pharmaceutical experience

BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

• Medical, Dental Vision plans

• Health Spending Accounts & Flexible Spending Accounts

• PTO: Starting at 15 days a year; based on type of job and tenure

• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays

• 401K with up to 6% match

• Paid Family Leave

• Employee Assistance

• Disability and Insurance: Short + Long Term

• Service Awards and recognition