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Account Supervisor level

Syneos Health/ inVentiv Health Commercial LLC
United States, New York, New York
200 Vesey Street (Show on map)
Apr 05, 2025

Description

You are an organized, driven, team-player that thrives on creativity. You own projects with a meticulous eye for details and have solid foundational writing skills, with a good sense of how your projects tie back to the bigger picture. You are a project management expert and have a knack for white-glove client service. Above all, you're ambitious and go above and beyond to support your junior and senior team and delight clients, gaining their trust and confidence.
If so, you have the potential to excel in this dynamic Account Supervisor level role with Chandler Chicco Agency, a pioneer in the global health communications space.
Chandler Chicco Agency's mission is to transform the hearts and minds of our clients' communities and stakeholders through creative, awe-inspiring, first-in-class initiatives that drive true emotion and behavior change.
Our reputation for doing the best work in the industry is unmatched and stems from our dedication to the world of health, as well as staying ahead of those around us. From patient advocacy and disease awareness to issues management and commercialization, our unparalleled insight, depth of experience and entrepreneurial spirit drives us to create inspired and visionary solutions.
At Chandler Chicco Agency, you will work with innovative thinkers who understand the world's most pressing healthcare challenges. Explorers at heart, we take a human approach to understanding and collaboratively solving our clients' communications needs.
Responsibilities:
  • Support execution of broad communications strategy for opportunities with high level pharmaceutical client in the vaccines space.
  • Help maintain day-to-day cross-functional project management ensuring timely delivery of flawless materials and counsel to support (but not be limited to) disease awareness (unbranded) and branded communications/ milestones, media relations, spokesperson management (celebrity, influencer, HCP and patient engagement) and PR events. This person should understand the consumer influencer space, including contracts, vetting, strategy and management.
  • Write communications materials such as media strategies, influencer/spokespeople concepts/script/social posts/guidelines, press releases, backgrounders, key messages, internal communications/leadership pieces.
  • Review and oversee development of timelines, calendars, action plans, runs of show, agendas, call notes, media monitoring and resulting reporting, and support budget management and monthly billing processes.
  • Maintain day to day contact and share project updates with clients via email and on weekly calls; proactively offer and successfully implement new ideas and solutions to meet client needs and drive projects forward.
  • This person will regularly engage and collaborate with agency partners - including talent brokers, patients, partner agencies and creative/production experts.
  • Importantly, there is a lot of opportunity within a rapidly expanding agency to learn multiple skills and take on new responsibilities to quickly advance their career
  • Success factors: Must be able to work collaboratively and be a proactive communicator; it's important that this person be a driver and self-motivated. Given the account moves at a fast pace with a large team, it is important that the individual has high attention to detail, accountability, organization and proactivity managing up and down
  • A strong communicator, writer and strategist, the ideal candidate will be a high energy, collaborative individual who can manage teams while also rolling up their sleeves to work directly with clients to solve problems and implement programs
Requirements:
  • 4-5 years of experience in healthcare communications/PR/marketing
  • Client relations expertise and familiarity with branded and unbranded pharmaceutical product and disease awareness communications and influencer/celebrity partnerships in the pharmaceutical space; Experience in supporting regulatory approval milestone comms /new product launches
  • Strong writing and oral communications skills
  • Strong project management skills, including team delegation, timeline and budget tracking, quality control and logistics planning, attention to detail
  • Ability to juggle/prioritize multiple priorities and thrive in fast-paced environment
  • Must be enthusiastic and have a passion for healthcare/life sciences
  • Must be energized by being a member of a highly entrepreneurial work environment that rewards and fosters personal initiative and teamwork

The annual base salary for this position ranges from $100K to 110K The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance.

At Chandler Chicco Agency, we have always been about the people, the heart that drives us every day. Because we believe that we succeed as one, we have stayed true to our original ethos of collaboration, removing barriers that fosters collaboration and puts the focus on working together to deliver for clients and each other. Our dynamic office spaces are unmatched - allowing our employees, and their teams, to interact openly, talk freely and develop bonds that elevate creativity and inspire big ideas.

Chandler Chicco Agency is part of Syneos Health Communications, a purpose-built collective of agencies focused on supporting health and biopharmaceutical innovators. We work in scalable, collaborative teams that partner across disciplines and geographies to deliver integrated communications strategies that accelerate brand performance. In today's fast-changing and complex environment, success lies in making connections: between science, emotion, and technology; between data, design and human insight. We're able to make those connections because our medical communications, digital, advertising, public relations, data science, research and market access specialists work closely with each other and with healthcare experts, including physicians, pharmacists and advocates. Together, we are the connected healthcare partner tapping rich insights to drive innovation, change behavior and pioneer a new era of accountable marketing.
Syneos Health Communications is powered by Syneos Health, a global professional services organization designed to help the biopharmaceutical industry shorten
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