Manager, Strategic Operations & Analytics

Description

You're ahead of the curve in market access trends and market dynamics.

In this role, you will ensure that services and strategic solutions are proposed and delivered effectively. You will apply extensive and in-depth knowledge of the healthcare marketplace to guide patient services program strategy, design, implementation, and daily operations by providing subject matter expertise. You will:

• Communicate regularly and effectively with the customer on clarity of program deliverables, client provided requirements, and risks and potential opportunities associated with solutions
• Provide consulting support to program management to ensure teams meet client program strategic priorities, goals, and metrics
• Deliver team impact analysis/program ROI, ensure program(s) meet performance expectations/SLA and identify opportunities to improve field effectiveness
• Analyze program and market trends to capitalize on opportunities and provide solutions to upcoming challenges
• Build and maintain knowledge of regulatory requirements, laws, and guidelines that relate to commercial or regulatory programs to support client initiatives

Essential Requirements:

• Bachelor's degree
• Experience with Dashboard Development and Analytics with Business Intelligence Tool, advanced BI Tool, SQL, advanced Excel and analytical skills
• Expertise in business planning and market analysis, defining program metrics/team management and analyzing CRM data

Desired Requirements:

• Experience working in pharmaceutical/healthcare industry
• Digital marketing and analytics experience

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? Our ability to collaborate and problem-solve makes a difference in patients' lives daily. By joining one of our account management teams, you will partner with industry experts and be empowered to succeed with the support, resources, and autonomy needed to successfully navigate the complex market access landscape. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

Work Here Matters Everywhere | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.