Remote Service Center Support Representative

The Enlyte Family of Businesses

Mitchell | Genex | Coventry

Enlyte is the parent brand of Mitchell, Genex and Coventry, an organization unlike any other in the Property & Casualty industry, bringing together three great businesses with a shared vision of using technology innovation, clinical services and network solutions to help our customers and the people they serve. Our suite of products and services enable our employees to help people recover from challenging life events, while providing opportunities for meaningful impact and career growth.

This position is for a 24 hour call center and the shift will be 8am-4:30pm CST on Sunday, Monday, Tuesday, Thursday, and Friday. You are also required to work one day out of the weekend.

We are seeking a Service Center Support rep who can work remotely from home and provide customer service to injured workers.

Responsibility

• Takes incoming calls from injured workers seeking medical attention from doctors.
• Ensures injured workes have all the necessary paperwork to seek treatment.
• Provides administrative processes support for routine "back office" tasks such as data entry, order and application processing, document verification, accounting support and preparing mailings.

Perks: Full and comprehensive benefits programs starting on your first day, 24 days of paid vacation/holidays in your first year plus sick days, Employee Assistance and a Referral Program.

Minimum Education:

• High School Diploma or Equivalent

Requirements:

• Ability to Multi-task
• Computer Skills
• Knowledge of Medical Terminology

Preferred:

• Bilingual Spanish - Fluent (Takes Spanish speaking calls)

PI266940015