IT Quality Assurance Analyst, Associate

LCG, Inc.
$84,100.00 - $106,500.00 / yr
retirement plan
United States, Maryland, Maryland
Apr 01, 2025
Job Title IT Quality Assurance Analyst, Associate Job Summary We are seeking a highly skilled and detail-oriented IT Quality Assurance Analyst, Associate to join our team to support the client's UI Modernization efforts. This role will focus on providing system testing, both automated and manual, for various software applications as part of ongoing operations and maintenance support. The Testing Engineer will collaborate with cross-functional teams to ensure that the system meets functional, security, and quality standards before release. The ideal candidate will have a strong background in testing methodologies, quality assurance, and working within Agile environments. This position involves interacting with multiple stakeholders, including federal staff, contractors, and state IT teams to ensure the success of the UI modernization efforts. Key Responsibilities System Testing and Delivery Support Conduct both manual and automated system testing for UI modernization software applications, ensuring that the applications are robust, functional, and meet the Government's quality standards. Develop, maintain, and expand automation test suites for greater use case coverage, ensuring issues are identified early in the development and testing process. Execute end-to-end testing to verify software functionality, integration, security, and performance requirements are met. Work closely with software engineers and developers to ensure that all software defects are tracked, documented, and retested after fixes. Quality Assurance and Documentation Write detailed bug reports for issues found during testing and create comprehensive test plans as needed. Peer review test plans written by development and/or QA teams to ensure thorough coverage. Support the development and execution of testing strategies for new application releases and enhancements. Ensure that all applications undergo regression testing after each release to verify that all functionalities work as expected after updates. Collaboration and Communication Participate in SCRUM teams alongside federal staff, contractors, and state IT representatives, contributing to the development of test cases and overall testing strategies. Engage with key stakeholders to provide feedback on application readiness, defects, and testing progress during each Sprint and after each release. Participate in Retrospectives to evaluate integrated teams' effectiveness and provide recommendations for improvements. Performance Monitoring and Data Analysis Support testing for the validation of data processing and secure data transfer between systems. Assist in statistical data analysis and reporting to evaluate system performance, identifying discrepancies or errors for resolution. Analyze system interfaces to ensure they work as expected across different platforms (on-premise, cloud, hybrid). Support Continuous Improvement Provide Tier 3 help desk support for state UI IT issues related to system performance, functionality, and user acceptance. Provide feedback to improve testing processes, test automation coverage, and ensure more efficient testing workflows. Develop and implement new testing tools and techniques to improve the overall software testing lifecycle. Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. 3 -5 years of experience in software testing, with expertise in both manual and automated testing processes. Preferred Certifications in Software Testing: ISTQB, CSTE Experience with cloud technologies (AWS, Azure, etc.) and hybrid infrastructure environments. Familiarity with DevOps processes and continuous integration (CI) testing pipelines. Experience in working on government IT modernization projects, particularly in the context of UI or identity verification systems. Experience in Agile/SCRUM environments, collaborating with development teams to ensure quality deliverables. Strong knowledge of test case creation, defect management, and tracking tools (e.g., Jira, TestRail, etc.). Experience with automated testing tools (e.g., Selenium, QTP, etc.) and frameworks. Strong understanding of application security testing, performance testing, and data validation. Familiarity with UI/UX testing for web applications and system integrations. Knowledge of configuration management, database management, and troubleshooting techniques. Experience working within a government or large-scale enterprise IT environment is preferred. Excellent communication skills, both written and verbal, with the ability to clearly document and report testing results and issues. Ability to work collaboratively within a multi-contractor team environment. Compensation and Benefits The projected compensation range for this position is $84,100 to $106,500 per year benchmarked in the Washington, D.C. metropolitan area. The targe salary for this position is $95,200. The salary range provided is a good faith estimate representative of all experience levels. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience. LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits. Devoted to Fair and Inclusive Practices All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at hr@lcginc.com. Securing Your Data Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or system@hirebridgemail.com emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at hr@lcginc.com.