Wolak Learning Center Graduate Assistant

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

The opportunity

Southern New Hampshire University's Wolak Learning Center (WLC) is seeking a Graduate Assistant for academic support on the Manchester campus. In collaboration with the Tutoring Coordinators and the tutoring team, the Graduate Assistant will provide academic support to University College students in the areas of math, science, technology, engineering, game design/game arts, writing, liberal arts, business and study skills.

This position is open to all full-time graduate students and is an opportunity for students interested in the field of teaching, higher education, or college student development to learn practical skills in those areas. The Graduate Assistant position can be customized to a student's interests and background. The Graduate Assistant will have the chance to understand higher education and grow as a student and professional.

The ideal candidates will have exceptional organizational, interpersonal and leadership skills; oral and written communication skills; adaptability and flexibility; and student leadership experience. Candidates must be able to work independently, collaborate with the team regularly, and be willing to jump in and take on additional projects as needed.

Essential Duties and Responsibilities:

• Assist with day-to-day administrative functions. This may include:

  • Providing academic coaching to students in the Academic Recovery Program

    • Academic coaching involves assisting students with time management, organization, goal setting and referring students to appropriate campus resources.

  • Assisting tutoring coordinators with developing new programs and initiatives to further support the student tutoring needs on campus

  • Recruiting, hiring, training, developing, and evaluating Peer Educators

  • Scheduling tutoring appointments based on specificity of student discipline, coursework and need

  • Providing tutoring services as needed

• Collaborate with the staff of the Wolak Learning Center and members of the peer tutoring team. This may include:

  • Researching, developing and presenting discipline-specific trainings

  • Mentoring new tutors

  • Marketing WLC services to the campus community at events and in classes

  • Assisting with first-year academic support

  • Building connections with departments and offices on-campus

  • Creating tutoring resources

  • Developing, promoting, and running a variety of events and special programs targeted for undergraduate students

  • Observing, evaluating, and providing feedback to tutors

  • Adapting to support diverse student needs

  • Completing other special projects as assigned

Minimum Qualifications:

• Full-time enrollment in a graduate degree program at SNHU

• Bachelor's degree in preferred relevant field

• Must have a 3.00 or above undergraduate cumulative GPA

• Submit Cover Letter and Resume for consideration

• Strong knowledge of MS Office that supports office processes

• Graduate Assistants are expected to provide personal laptop/computer for virtual sessions

Preferred Qualifications:

The WLC is seeking to hire a Graduate Assistant who can support at least one of the following key areas of focus:

• Business

  • Strengths in accounting, economics, finance, marketing, and/or quantitative studies

• Mathematics

  • Strengths in statistics, calculus, applied linear algebra, and/or differential equations

• Science, Technology and Engineering

  • Strengths in biology, chemistry, game design/game art, computer science, physics, and/or engineering

• Writing and Liberal Arts

  • Strengths in academic writing, research, and citations

All candidates should possess the following:

• At least 1 year of tutoring and/or previous teaching experience

• Strong academic background

• Ability to establish a supportive relationship with students

Learning Outcomes:

• Develop skills to assist tutees in specific content areas using multiple in-person modalities and develop specific differentiated tutoring strategies to meet various needs of learners based on learner preferences, strengths/weaknesses, background, or prior knowledge.

• Model effective tutoring strategies and skills. Develop leadership skills through mentoring peer tutors, leading tutor trainings, and assisting coordinators with other individualized projects to further the mission of the Wolak Learning Center.

• Incorporate study habits, motivation, and strategies in tutoring sessions consistent with those emphasized in tutor trainings.

• Incorporate effective communication skills and improve professional skills for post-SNHU employment opportunities.

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Compensation