Finance and Quality Assurance Specialist -11-330- SC/CIS Zahn

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Summary

The Finance and Quality Assurance Specialist for the Community Integration Services Program works as part of a multi-disciplinary team providing housing and employment services to clients in the community. S/he will be responsible for the flow of check requests in conjunction with accounts payable at DHQ, program data acquisition and audit evaluations.

Essential Functions

• Work as the intermediary between case managers, finance assistants, and accounts payable at DHQ
• Assure program source coding is accurate to the requests they pertain to
• Ensure that TFA supporting documents from Finance Assistant coincide with supporting documents in case files.
• Perform quality assurance and chart audits for all programs
• Participate in annual sites visits to all locations in Santa Barbara, Ventura, Los Angeles County, San Bernardino, and Orange County.
• Coordinate with the Quality Assurance Manager to conduct random site visits outside of the annual site visits.
• Assist the Associate Director in creating any DATA reports needed to track important Housing and Employment information.
• Assist the Quality Assurance Manager by engaging with Program Managers to ensure DATA entry is accurate and meets all deadlines.
• Design various forms and reports as needed
• Coordinate with programs on various reporting needs for funders
• Respond to all audit requests by working with QA manager and/or business manager to prepare all necessary documentation and ensure its accuracy.
• Ensure the proper eligibility and enrollment of clients enrolled in programs. In conjunction with Program Managers conduct random audits of case files for proper documentation according to Program guidelines.
• Ensure documentation and up-to-date information on services provided are in the Homeless Management Information System (HMIS) in Los Angeles, Santa Barbara, Ventura, San Bernardino, and Orange County.
• Ensure documentation and up-to-date information on services provided on the Comprehensive Health Accompaniment Platform (CHAMP).
• Participate in staff meetings and attend training as assigned.
• Prepare regular activity reports.
• Adopts a "whatever-it-takes" approach in assisting clients to retain housing and independent living

Working Conditions

Some of the direct service work may be performed at various site locations (e.g., various offices) and not at the main office. Thus, the QA Specialist must have the ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis, the ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead; ability to operate computer, fax and telephone; and the ability to lift-up to 25 lbs.

Minimum Qualifications

• Driving Test and MVR check (if applicable).
• Willingness to submit to extensive criminal background, drug and motor vehicle checks, as well as keep current on all Salvation Army Child Safety and Protect the Mission guidelines.
• Bachelor's degree in a related field preferred.
• At least 2 years' experience in quality assurance or similar
• At least 3 years' experience with various forms finance
• At least 1 year experience in auditing.
• Excellent communication, problem solving, relational and computer skills.

Skills, Knowledge & Abilities

• Commitment to the holistic mission of The Salvation Army and CIS
• Able to represent the Salvation Army to community organizations
• Ability to work well with others and committed to the vision that CIS be a program of excellence