Relationship Manager

Job Purpose

The Enterprise Sales (ES) Relationship Manager (RM) is responsible for proactively managing ongoing relationships for a territory of 2-4 accounts ranging in revenue from 5M to 60M in annually. The primary role of the ES Relationship Manager is to build trust based and value-added relationships with these key clients that represent the top firms in the company. An ES Relationship Manager is considered a key strategic point person that can speak on a strategic level with their assigned customers and represent all revenue streams of ICE Data Services. The RM is measured on revenue retention and growth with the goal of strengthening and enhancing long term client relationships.

Responsibilities

• The RM will be responsible for all ICE Data Services revenue across all lines of business. They will become proficient across all products and services.
• Their main responsibility will be to manage and grow existing revenue base and mitigate risk and erosion to assigned base of accounts.
• The ES RM will work closely with the Global Relationship Manager (GRM) and the Regional Sales Executives (RSE) to further the strategic vision of the account, bring in RSE/GRM to new opportunities that the RM may uncover.
• Collaborate on large complex renegotiations and take lead on smaller tactical renegotiations.
• The RM will take on a leadership role in the coordination of internal resources to ensure the successful execution of client initiatives and problem resolution.

Knowledge and Experience

• Minimum of 5-7 years of experience working within the financial services industry
• Minimum 5 years of account relationship experience.
• Bachelor's degree is required.

Schedule

This role offers work from home flexibility of one day per week.

Intercontinental Exchange, Inc. is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status.