Financial Counselor

Financial Counselor Opportunity

Cumberland Hall Hospital is a 97 bed, licensed, acute psychiatric hospital located in beautiful Hopkinsville, KY. Cumberland Hall features individual units for youth, adults and active duty military, and offers inpatient acute care, partial hospitalization, and intensive outpatient programs. On average over 1500 patients receive care from our compassionate health care team each year at Cumberland Hall Hospital.

Benefits for staff include:

• Challenging and rewarding work environment
• Competitive Compensation and Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(k) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Tuition Reimbursement

Job Duties to include:

• Report insurance benefits to UR and Admissions upon submission of insurance card.
• Answers any questions that clients or families may have about financial responsibility. Explains insurance benefits to clients within 24 hours of admission if possible and have client sign that they received and understand their benefits
• Discuss self-pay with potential clients with little or no insurance and plan for suitable payments and assist patient with applying for Medicaid. Accept payments from clients and process any credit card payments that are received at the facility or via phone.
• Responsible for making bank deposit. Reconcile and maintain the petty cash account on a monthly basis for approval of the Business Office Manager.
• Input censuses excel file for Inpatient and Partial programs. Reconcile physical bed count against AS400 daily and month end.
• Ensure that information both demographic and financial is represented correctly in the AS400 system upon admission.
• Monitor changes regarding patient information during stay and correct them in the system for distribution to all appropriate staff.
• Reconcile and enter Partial billing charges.
• Post all facility cash receipts daily and notify biller and supervisor of any necessary corrections needed on patient accounts.
• Performs other duties as assigned/required by this position.
• Demonstrate all Service Excellence Standards and Principles

Financial Counselor Requirements:

• Education: High School Diploma / GED
• Experience:
  
  • One-year of healthcare reimbursement and third-party billing experience.
    
  • Experience in collections from third party payers and financial counseling to potential clients.
    
  • Must possess knowledge of all accounting applications and third-party reimbursement regulations.
    
  • Excellent verbal and written communication skills required.
    
  • Moderate computer systems and software proficiency demonstrated knowledge of day-to-day clerical and hospital procedures.
    
  • Ability to maintain confidential information is required.
    
  • Knowledge of As400 and spreadsheet software.
    
  • Exhibits excellent customer relation skills as evidenced by supportive and constructive communication with all contacts including coworkers, patients, residents, visitors, families, and referral sources.
    
  • Must have elevated level of interpersonal skills. Position continually requires demonstrated poise, professionalism, tact, and diplomacy.
    
  • Must be knowledgeable of and abide by HIPAA regulations with regard to protected health information as defined by HIPAA and facility. Uses and / or discloses on a daily basis verbal, written and / or electronic PHI in order to perform job duties, as pertains to (CLIENTS' FINANCIAL, DEMOGRAPHIC, AND / OR CLINICAL DATA) and / or (EMPLOYEES' FINANCAL, DEMOGRAPHIC, AND / OR CLINICAL DATA). 48:60 Follows and abides by Company policies, procedures, and Corporate Compliance Program, as applicable to role and responsibilities.
    

About Universal Health Services

• One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies.
• Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

EEO Statement

• All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
• We believe that diversity and inclusion among our teammates is critical to our success.

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• At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.
• If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters