Facilities and Reception Coordinator

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Responsibilities

• Assist with building access cards/IDs
• Oversee and complete work orders, dispatching requests to technical staff or vendors
• Resolve issues related to building services, including janitorial, conference rooms, workstations, and furnishings
• Process invoices, assist with budgetary requests, analysis, and reporting
• Manage inventory, ordering, and stocking of office and pantry supplies
• Support meetings and events, coordinating catering, setup, and cleanup
• Prepare workstations for new employees and help manage office moves
• Monitor facilities and schedule housekeeping duties
• Participate in emergency response situations
• Communicate effectively with clients, agencies, visitors, vendors, and service providers
• Assist Facility Management Team with tactical planning and project management
• Manage small facility management tasks as assigned
• Assist with scheduling and coordinating maintenance activities
• Ensure appropriate follow-up with customers and minimize disruption during work execution
• Enthusiastically welcome employees, anticipate their needs and assist with office orientations
• Demonstrate confidence, professionalism, responsiveness, and exceptional customer service skills.
• Actively monitor and maintain the break area, social hubs, conference rooms, print areas, and surroundings to ensure an environment that is safe, clean, organized, and reflects brand standards
• Collaborate with all services within the facility and work with facilities management to ensure a safe and comfortable work environment
• Work across teams to proactively communicate and prepare for meetings and events, to anticipate and address concerns, and to ensure operations without incident
• Create work orders for custodial, maintenance, safety, and security concerns through the appropriate channels/systems
• Perform ad hoc assignments and administrative support for seamless and timely delivery of services, such as
• Sorting mail according to destination and type
• Fold and/or post outgoing mail and seals envelopes by hand or machine and performs quality checks.
• Prepares packages and creates shipment labels.
• Collect, receive and distributes mail and packages
• Order and maintain office supply inventory.
• Performs scanning and /or imaging documents
• Reception services backup
• Meeting room and conference room set ups
• Performs filing duties, which may include, purging and archiving old documents.
• Additional job duties, as requested

Ensuring Exceptional Service

• Support programs, processes and procedures that reduce short- and long-term operating costs and increase productivity
• Support KPI performance targets, monitor SLA's to identify potential challenges and implement corrective actions/best practices accordingly

Qualifications

• GED or High school diploma required
• Bachelor's degree preferred
• 2+ years' experience in facility or property administration or equivalent experience
• Excellent communication skills (written, verbal, and interpersonal)
• Superior customer service orientation
• Ability to maintain professionalism under stressful situations
• Strong organizational and time management skills
• Ability to plan, manage work, and multitask under time constraints
• Capable of working without direct supervision
• Collaborative work style
• Proficient in MS Office, especially Excel
• Computer proficiency in CMMS/Work Order systems or other software (e.g., ERPs, SaaS)
• Data analysis skills

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If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.