Facility Manager

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The role of the Facility Manager is to ensure the proper operation of all aspects of a facility. The Facility Manager must lead, establish, operate, and maintain a comprehensive Facility Management program, which allows the organization to manage and oversee the 24/7 Operations and Maintenance of the mechanical, electrical, plumbing, fire-life-safety, and structural building systems and equipment. The Facility Manager will coordinate the operational aspects of the property in a manner which protects, maintains, and improves the value of the client's assets.

Process Management

• Proactively manage all facility services in accordance with JLL account and client standard processes and procedures, ensuring superior customer satisfaction.
• Establish and maintain a safety-first culture by promoting and driving safe work practices timely training, best practices as well as delivering rewards and recognitions to promote safe behavior.
• Manage all assigned facilities to achieve the highest level KPI performance targets.
• Develop, track and implement team processes and goals to proactively achieve and exceed contractual KPIs.
• Execute and activate emergency protocols during critical equipment downtime
• Lead / assist in site incident investigation, utilize structure problem solving to identify root cause of failures.
• Develop, track and implement savings and value initiatives and document reporting of these initiatives
• Utilize data to develop trends and insights that will drive continuous improvement in the site performance.

Relationship Management

• Primary interface with client representatives.
• Collaborates and seeks out and understands the expectations, needs, perspectives, and motivations of the client
• Ensures delivery of committed services and overall satisfaction with JLL performance.
• Conduct formal and informal relationship meetings with the client and stakeholders
• Develop and maintain a high performance team including hiring, talent and succession planning, manager and individual development planning.
• Manage team to optimal levels of client quality assurance goals and expectations
• Lead teams with inspiration to drive effective solutions with urgency

Compliance

• Accountable for the accuracy and timely updates to all systems data utilized for the account process, procedures and metrics supporting IFM.
• Inspect buildings' physical plant routinely to guarantee that building services are at the highest level of quality standards.
• Life Cycle Asset Maintenance - ensure all critical equipment PM's are completed as per schedule
• Ensure compliance by completing all related training, Action Items/Audit Responses, and ensuring that all critical PMs are completed on time
• Ensure all safety, environmental, and standards are strictly adhered to within managed facilities
• Ensure compliance with portfolio wide initiatives and required local, state and federal laws and regulations that pertain to the operating of facilities

Education/training

• Bachelor's Degree or equivalent
• HVAC or Mechanical Engineering degree preferred

Skills/Experience

• 5+ year's facility management experience and people management
• CFM, CPM, RPA or CSM designation is a plus.
• Experience in managing Maintenance and Critical Environment Technicians, preferably in industrial/manufacturing environment.
• Demonstrated experience in managing 24 / 7 operations in a fast-paced work environment.
• Familiarity with and understanding of building systems.
• Ability to multitask and work without direct supervision.
• Excellent prioritization and conflict resolution.
• Proficient in and experience with CMMS and Microsoft Office Suite (Word, Excel, PowerPoint, Access and Outlook).
• Strong interpersonal skills and problem solving ability
• Excellent verbal / written communication and presentation skills
• Proven record of providing excellent internal and external customer service
• Knowledge of standard business and accounting practices
• Knowledge of Excel and ability to analyze data

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

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For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.