Specialist, Creator Affiliate Network

Be part of an amazing story.

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Creator Affiliate Network Specialist will be responsible for executing and managing external influencers and internal brand ambassadors that are enrolled in the Macy's Creator Network. This role will support the day-to-day operations of our retail creator affiliate network, ensuring campaigns are executed smoothly, influencers and brand ambassadors are managed effectively, and program goals are met. The specialist will be detail-oriented and able to provide insights and reporting to senior leadership and collaborate across the team on POVs. The specialist will be instrumental in helping to scale the creator affiliate network by cultivating relationships with talent and brand ambassadors.

What You Will Do

• Execute and manage the day-to-day operations of Macy's creator affiliate network, ensuring campaigns are launched on time and within budget.
• Support the management of the internal brand ambassador program, ensuring clear communication and adherence to campaign guidelines.
• Coordinate with cross-functional team members to ensure consistency with campaign messaging and reporting.
• Monitor and track the performance of network, generating regular reports on key metrics and performance indicators.
• Assist in the management of network communication including any creative assets needed.
• Help manage relationships with external agencies and partners to ensure campaigns run efficiently and deliver results.
• Maintain accurate records of affiliate transactions, compensation structures, and performance metrics.
• Troubleshoot any issues that arise within the program, collaborating with other teams to resolve concerns quickly.
• Ensure that affiliate partners and brand ambassadors comply with program guidelines, legal requirements, and brand standards.
• Assist with the recruitment of new affiliate partners and creators, identifying opportunities for program expansion.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Skills You Will Need

• 3-5 years of experience in executing and managing creator affiliate programs, influencer partnerships, or brand ambassador campaigns in a retail environment.
• Strong knowledge of affiliate marketing platforms and best practices, with a focus on retail and e-commerce.
• Experience with affiliate tracking tools, campaign management, and performance analytics.
• Excellent organizational skills, with the ability to manage multiple campaigns and tasks simultaneously.
• Strong written and verbal communication skills, with an ability to work effectively with creators, agencies, and cross-functional teams.
• Detail-oriented with a keen ability to monitor performance and ensure campaign goals are met.
• Ability to work independently and proactively, solving problems as they arise.
• A passion for affiliate marketing, influencers, and the retail industry.

Who You Are

• Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Join us and help write the next chapter in our story - Apply Today!

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