Bilingual Continuous Improvement Associate (English/Korean)

LG Electronics USA
parental leave, paid time off, 401(k)
United States, Tennessee, Clarksville
3501 Jim Johnson Road (Show on map)
Mar 13, 2025
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone. As the Continuous Improvement Associate, or Innovation Associate, you will be a member of the Innovation/Administration Team. You will be responsible for the planning and support of implementing LG's Factory Improvement (FI-11) Program, the Factory's Task Management Program, and is involved in the execution of ESG (Environment, Society, Governance) initiatives. FI-11, and Task Management are part of a world class continuous improvement program/method used in producing LG's award-winning products. To support with FI-11, the Continuous Improvement Associate needs to analyze production loss, logistics loss, and autonomous operation practices on a periodic basis. In addition, to effectively drive the execution of Task Management, they will need to drive productivity and quality improvements by having continuous discussions with operation teams such as Manufacturing, Materials, Research and Development (R&D), etc. The Continuous Improvement Associate reports directly to the Innovation/Administration Team Manager and interacts regularly with cross-functional team members to promote and drive continuous improvement throughout the factory. This position pays $60,000 annually Responsibilities Promotes LG's FI-11 continuous improvement program which includes formal waste/loss elimination activities, such as Process Loss Improvement, and Logistics Loss Improvement, among others Direct support for the planning and coordination, and roll-out of improvement initiatives, including Defect Rate Improvement, Material Cost and Defects Reduction among others Supports the monitoring of meaningful key performance indicators (KPI's) for FI-11, and continuous improvement activities roll-out status Responsible for regular (daily, weekly, monthly) report-out of multiple activities' status and drives improvement opportunities with cross-functional teams Receives training and documentation from Korea Headquarters, and communicates key concepts to local factory employees Supports regular lecture/cluster training on FI-11, Continuous Improvement, Problem-solving, and Critical Thinking for all levels in the organization Responsible for the factory's Employee Engagement System (E.E.S.) which includes promoting and securing discounts with local community vendors Handles internal factory communication postings via Canteen TVs, Factory Communication Boards, e-mail bulletins, etc. Support with the execution of the factory's Corporate Social Responsibility (CSR) events throughout local community and interface with local government officials Supports regulatory and safety compliance for all processes and teams/departments Qualifications / Skills Required: BBA in Project Management, Operations Management or related field with 1+ years of experience in a manufacturing/factory setting (internships and co-op experience included) Strong communication and negotiation skills Ability to present training program content in 1:1 or group settings Ability to demonstrate strong problem-solving and critical thinking skills Working knowledge and ability to use MS Office applications, specifically MS Excel and MS PowerPoint Ability to navigate and learn autonomously Enterprise Resource Planning (ERP) IT Systems such as Oracle, SAP, etc. Occasional travel (international and domestic) Preferred: Experience with highly automated and integrated manufacturing systems Prior experience with managing 5S, Lean, continuous improvement projects and audit processes Six Sigma Green Belt and PMP certifications Experience in start-ups and multicultural workplace Ability to interact professionally with a diverse group of executives, managers, and subject matter experts Dual language (Korean) Key Behavioral Attributes Excellent Written and Verbal Communication Sense of urgency and results driven Proactive - Does not Wait to React Attention to Detail Tolerance of Ambiguity Ability to Work Autonomously, and as Part of a Team Ability to convince others to align with the teams' goals Ability to handle diverse activities simultaneously Strong interpersonal and leadership skills Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.