Asset Protection Detective - Multi-Store, Concord Sunvalley - Full Time

Bring Your Amazing Self to Work

At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.

Job Overview

The Mobile Taskforce Detective supports the Internal/External Investigation Program within the assigned market area, focusing on identifying, investigating, and apprehending individuals involved in internal and external cases, as well as major crimes committed against the company.

What You Will Do

• Investigate internal and external crimes against the company within the assigned market area.
• Conduct external apprehensions in accordance with company policy.
• Perform virtual remote surveillance as directed.
• Prepare detailed investigative reports for management.
• Develop expertise in investigative tools and surveillance equipment.
• Manage proprietary, sensitive, and confidential information with discretion.
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Investigative & Surveillance Expertise - Skilled in identifying, analyzing, and investigating internal and external crimes using advanced investigative tools and surveillance techniques.

Apprehension & Compliance - Ability to conduct external apprehensions while adhering to company policies and legal guidelines.

Report Writing & Documentation - Strong written communication skills to prepare clear, detailed, and accurate investigative reports.

Confidentiality & Ethics - Upholds the highest integrity and professional standards while handling sensitive and proprietary information.

Leadership & Collaboration - Capable of building partnerships, working cross-functionally, and leading investigative initiatives within a team environment.

Time Management & Prioritization - Ability to manage multiple investigations, prioritize tasks efficiently, and adapt to shifting priorities.

Technology Proficiency - Skilled in using computers, Windows operating systems, Microsoft Office tools, and internet-based research.

Interpersonal & Communication Skills - Strong ability to engage with diverse stakeholders, communicate investigative findings, and provide strategic insights.

Adaptability & Problem-Solving - Resourceful self-starter who can work independently, think critically, and adjust to evolving investigative needs.

Who You Are

• Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy's aspires to achieve every day in every way.
• Candidates with a High School diploma or equivalent are encouraged to apply. 1-3 years of Macy's Asset Protection Detective experience required, including knowledge of Macy's Asset Protection and Investigation programs.
• This position requires heavy lifting, constant moving, remaining in a stationary position, and reaching with arms and hands. Involves remaining in a stationary position for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment. This position also involves apprehending shoplifters.
• Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.
• Able to travel overnight, as needed.

What We Can Offer You

• An inclusive, challenging, and refreshingly fun work environment
• Competitive pay and benefits rooted in principles of equity
• Performance incentives and annual merit review
• Merchandise discounts
• Health and Wellness Benefits across medical, dental, vision, and additional insurance
• Retirement Savings Plan with 401k match opportunity
• Employee Assistance Program (mental health counseling and legal/financial advice)
• Resources for continuous learning, career growth, and leadership development
• 8 paid holidays
• Paid Time Off (first year prorated depending on start date)
• Tuition reimbursement program
• Colleague Resource Groups (CRGs) and give-back/volunteer opportunities
• Empowerment and autonomy to perform impactful work with tangible results

About Macy's

Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.

Bring your creativity, energy, and ideas to the Macy's team - Apply Today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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