The Transportation Supervisor is responsible for managing drivers and the dispatch operations within an assigned region and all outbound DSC loads. Additional Information: Wednesday - Sunday 10:00 AM - 7:00 PM Individual will be reporting to the Effingham, IL DSC however they will be sitting out of the Wheeling, IL Plant. This position is also eligible for bonus based on performance and subject to the terms of the Company's applicable plans. This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and more. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, holidays, among other benefits. For more information about our benefits, visit http://www.myswbenefits.com/. Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.
- Manage approximately thirty (30+) full-time drivers and all phases of the pick-up and delivery operation, including customer service, productivity, quality freight handling, and claims prevention
- Responsible, in whole or in part, for recruitment, hiring, training, scheduling, development, supervision, performance management and discipline of drivers
- Manage driver schedules, including, but not limited to, ensuring the availability of drivers in light of weather-related delays, emergency medical situations, and accidents
- Review driver logging for compliance and supporting driver logging activities
- Supervise fleet assets and expense planning to ensure maximum utilization and cost effectiveness
- Maintain a high degree of customer interaction through the scheduling of customer deliveries and receiving of pick up requests
- Implement action plans to address customer service concerns involving deliveries
- Resolve scheduling conflicts to maintain driver staffing requirements for assigned region's fleet
- Ensure that all facility policies, practices, and procedures are in compliance with company guidelines and applicable Federal, State, and local laws, including DOT regulations
- Ensure operating objectives for the CTS Fleet are met. These parameters include Tractor/Trailer utilization, maximization of profits and service levels, ensuring conformity to goals and objectives, training and motivating of subordinates, and supporting continuous improvement in the Five Focus Areas of Operational Excellence: Safety, People, Service, Quality, and Cost
- Maintain ISO certification, focusing on customer needs, and supporting the goal of maintaining VPP Certification
- Monitor drivers to ensure best practices are consistently used
Minimum Requirements:
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must have previous logistics or planning and scheduling experience
Preferred Qualifications:
- Have at least a bachelor's degree or higher in Materials Management, Supply Chain, Logistics or Business
- Have experience working with OTR/Commercial Truck Drivers
- Have knowledge of systems such as Samsara, AWCS and HR Cloud
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