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Academic Advisor (Pro 2 or Pro 3)

University of Minnesota
life insurance, paid holidays
United States, Minnesota, Saint Paul
Feb 12, 2025
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Job ID
366601
Location
Twin Cities
Job Family
Student Services
Full/Part Time
Full-Time
Regular/Temporary
Regular
Job Code
9702AA
Employee Class
Acad Prof and Admin
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About the Job

POSITION OVERVIEW:

The CSE Academic Advising Office serves approximately 6,000 undergraduate students, covering 20 different majors in 13 academic departments. Advisors meet with individual undergraduate students regarding their unique interests and goals. In CSE, degree programs provide a rigorous and stimulating education enhanced by close interactions with distinguished research faculty and access to the college's research facilities. Advisors assist with recruiting efforts; one-on-one, group, and drop-in academic advising; special events; and the orientation of the approximately 1,800 new students each year. Academic advisors also assist with the teaching of the College's first year course, CSE 1001. Advisors are assigned a caseload of students within a specific subset (cluster) of majors, who they work with throughout their undergraduate academic career - matriculation through graduation; with the majority of contact prior to the time students are admitted to the major. This position will report to an Assistant Director of Academic Advising.

This position may be filled at the level of Pro 2 (Bachelor's degree plus at least two years of relevant experience, or master's degree; starting salary range - $48,500-$54,000) or Pro 3 (Bachelor's degree plus at least four years of relevant experience, or master's degree plus at least two years of relevant experience; starting salary range - $50,169.28-$60,000). The position level and starting salary range are determined by the chosen candidate's qualifications, background and experience.

POSITION RESPONSIBILITIES FOR PRO 2:

65% College Academic Advisor for an Assigned Caseload of Advisees

  • Utilize a holistic advising model to guide and support students in becoming self-reliant, making reflective decisions about academic, personal, and career aspirations. Build trust and influence retention and degree progress through consistent and varied contact, including orientation, appointments, workshops, and email communication.
  • Review student progress reports at key academic markers, such as probation or major declaration, to determine next steps for success. Advise students on registration decisions to ensure timely and realistic degree progress.
  • Build relationships across the university and utilize institutional resources to connect students with support services, opportunities, and tools that promote academic success and personal development.
  • Integrate into advising a comprehensive understanding of how careers services and student engagement are integral to the undergraduate student experience.
  • Provide guidance to individual students in understanding and following the academic and curricular policies and procedures established by the University and College, referring complex questions or concerns to supervisors or senior staff as needed.

25% Program Development and Management

  • Assist with academic advising and student services initiatives, including summer orientation, registration workshops, curriculum development, scholastic standards, diversity and inclusion programming, major and career exploration, K12 outreach, and student engagement activities.
  • Serve as a liaison to academic departments within the College, fostering collaboration and ensuring accurate communication of policies, resources, and student needs.
  • Identify and resolve enrollment management issues as they arise in terms of course access, availability, and impact on student degree progress.
  • Contribute to the development of advising efforts and proactive outreach programs to enhance student success.
  • Analyze and summarize student data to evaluate programs, identify trends, and provide recommendations for enhancing advising and student support initiatives.

10% Instruction, Professional Development, & Service

  • Actively support CSE-specific diversity, equity, and inclusion initiatives by participating in the D&I Alliance, supporting mentorship programs with corporate partners, and fostering opportunities for students to build community and a sense of belonging within CSE.
  • Participate in University-wide diversity, equity, and inclusion efforts through training, certificate programs, and other opportunities offered by the Office of Equity and Diversity.
  • Support the CSE 1001 course by teaching a section, mentoring undergraduate TAs, or contributing to curriculum development.
  • Contribute to College recruitment, outreach, career services, student engagement, and commencement events. Serve on advising, student services, and other College committees as needed.
  • Participate in professional development opportunities within the College, University, and broader community, including involvement in organizations such as the Academic Advising Network and NACADA.

POSITION RESPONSIBILITIES FOR PRO 3:

65% College Academic Advisor for an Assigned Caseload of Advisees

  • Utilizing a holistic advising model, guide, challenge, and support students in becoming self-reliant and in learning to make important reflective decisions about academic, personal, and career aspirations.
  • Influence student retention and degree progress through relationship development and establishment of trust through numerous and varying contact strategies across the academic lifespan; including orientation, one-on-one appointments, workshops, drop-in advising and email.
  • Employ analytical reviews of student progress reports at key academic markers, such as probation, degree application, or major declaration, to determine appropriate next steps for student success.
  • Utilize and build relationships and networks that make a large university manageable and navigable for all students to ensure a student's ability to make sufficient progress.
  • Develop and integrate into advising a comprehensive understanding of how careers services and student engagement are integral to the undergraduate student experience.
  • Coach students on making registration choices that promote timely and realistic degree progress.
  • Use independent judgment and problem solving skills to assist individual students in navigating the academic and curricular policies and procedures established by the University and College.

25% Program Development and Management

  • Assist with or lead select academic advising initiatives and programs, such as summer orientation, registration workshops, curriculum development, or scholastic standards.
  • Assist and support select student services initiatives and programs, such as President's Emerging Scholars programming and advising, diversity, equity, and inclusion programming, major/career exploration, K12 outreach, scholarship application reviews, and student engagement activities.
  • Serve as a liaison to academic departments within the College.
  • Identify and resolve enrollment management issues as they arise in terms of course access, availability, and impact on student degree progress.
  • Develop and initiate advising efforts and programs to engage in proactive outreach and communications to students.
  • Analyze and summarize data to assess programs and make recommendations for improvement.

10% Instruction, Professional Development, & Service

  • Engage and actively support CSE-specific diversity, equity, and inclusion initiatives and programs by participating in the D&I Alliance, support mentorship programming with corporate partners, and elevate ways to help students find community and belonging within CSE.
  • Engage actively with University-wide diversity, equity, and inclusion work, training, certificates, and other opportunities through the Office of Equity and Diversity.
  • Engage with the CSE 1001 course by mentoring undergraduate student TAs, teaching a section of CSE 1001, or contributing to curriculum formation.
  • Serve on Student Services, College, and University-wide committees as requested or needed and participate in College recruitment, outreach, career services, student engagement, and commencement events.
  • Participate in local and national professional development associations, events, and programs in the unit, College, University, and/or broader community, including but not limited to Academic Advising Network, NACADA, etc.
Qualifications

REQUIRED QUALIFICATIONS FOR PRO 2:

  • Bachelor's degree plus at least two years of relevant experience, or master's degree
  • Commitment to the values of diversity, equity, and inclusion
  • Excellent time management, organizational, and problem solving skills.
  • Demonstrated ability to build relationships in an education setting with a large and diverse student, staff, and faculty population.
  • Demonstrated ability to work in a fast-paced environment and prioritize conflicting demands.
  • Excellent oral and written communication skills.

REQUIRED QUALIFICATIONS FOR PRO 3:

  • Bachelor's degree plus at least four years of relevant experience, or master's degree plus at least two years of relevant experience (experience during graduate school is considered).
  • Commitment to the values of diversity, equity, and inclusion
  • Excellent time management, organizational, and problem solving skills.
  • Demonstrated ability to build relationships in an education setting with a large and diverse student, staff, and faculty population.
  • Demonstrated ability to work in a fast-paced environment and prioritize conflicting demands.
  • Excellent oral and written communication skills.

PREFERRED QUALIFICATIONS (ALL LEVELS):

  • Master's degree in higher education and student affairs, college student personnel psychology, counseling, social work, or field related to advising.
  • One or more years of college-level academic advising.
  • Understanding of student development theories and ability to apply on a daily basis.
  • Familiarity with the University of Minnesota, Twin Cities Campus.
  • Experience interpreting complex policies and ability to learn and disseminate detailed information.
  • Demonstrated ability to work independently and collaboratively and effectively deal with conflict.
  • Experience working with students in STEM majors.
  • Training or experience with career development programming.
  • Experience in an education setting developing, planning, and implementing programming and support activities for a diverse student body.
  • Demonstrated ability to work flexibly and successfully within a changing environment.
  • Experience working with the following systems: PeopleSoft, APAS, and APlus.
  • Demonstrated ability to initiate projects and programs and see them through to completion.
About the Department

College of Science and Engineering Student Services provides future and current undergraduate students holistic support to promote student success, meaningful engagement, and personal and professional development. With diversity, equity, inclusion, and social justice as a cornerstone of all services, programs, and initiatives, we continuously strive to create access to opportunities, enhance inclusive environments, and identify and remove barriers for students. CSE undergraduate students are supported in a variety of ways, including, but not limited to major and career exploration, academic planning, career coaching, job and internship search strategies, international experiences, leadership and engagement opportunities. CSE Student Services department is made up of approximately 40 staff employees within six units: Academic Advising, Career Services, International Programs, Operations and Support Services, Recruitment and Outreach, and Student Engagement and DEI. The Associate Dean for Undergraduate Programs leads Student Services, in collaboration with the Assistant Dean, Director of Academic Advising, and the Director of Career Services.

Pay and Benefits

Pay Range: Pro 2 - $48,500-$54,000; Pro 3 - $50,169.28-$60,000; depending on education/qualifications/experience

Time Appointment: 75%-100% Appointment

Position Type: Faculty and P&A Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

  • Competitive wages, paid holidays, and generous time off
  • Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
  • Low-cost medical, dental, and pharmacy plans
  • Healthcare and dependent care flexible spending accounts
  • University HSA contributions
  • Disability and employer-paid life insurance
  • Employee wellbeing program
  • Excellent retirement plans with employer contribution
  • Public Service Loan Forgiveness (PSLF) opportunity
  • Financial counseling services
  • Employee Assistance Program with eight sessions of counseling at no cost
  • Employee Transit Pass with free or reduced rates in the Twin Cities metro area
How To Apply

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

Diversity

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

About the U of M

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).

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