GENERAL SUMMARY: The Privacy Specialist will support the mission of the Henry Ford Health Information Privacy & Security Office's (IPSO) Privacy Compliance Program to effectively prevent and/or detect violations of HIPAA, HITECH and other State, and Federal laws regulations and Henry Ford Health policies, procedures, and standards of conduct. In addition, the Privacy Specialist serves as an autonomous member of the information privacy team providing services to their assigned Business Units in the form of education, training, investigations, investigative interviews, breach response and reporting and service recovery. This position requires professional discretion due to the highly sensitive nature of work performed. PRINCIPLE DUTIES AND RESPONSIBILITIES:
- Liaison for privacy in assigned business unit (s).
- Responsible for ensuring adherence to applicable State, Federal, and International privacy laws and related Henry Ford Health policies and procedures for assigned business units.
- Conducts monitoring and auditing activities for assigned business unit (s) and coordinates action to respond to identified risks and violations.
- Conducts role-based education and training of assigned business unit employees on privacy regulations and Henry Ford Health policies and procedures.
- Applies investigative techniques and audits to validate privacy breach occurrences.
- Conducts risk assessments to determine breach notification responsibilities to patients and the Office for Civil Rights.
- Consults with patients and family members to obtain sensitive information and communicate investigative results while ensuring a successful customer experience and service recovery.
- Manages and documents all privacy incidents utilizing the System-wide case management solution to ensure accurate documentation and reporting.
- Collaborates with other departments, such as legal counsel, human resources, IT, and HIM to maintain organization compliance with State, Federal and International laws regarding privacy, security, and protection of information resources.
- In cooperation with Human Resources, ensures compliance with privacy policies and consistent application of sanctions for failure to comply with privacy policies for all employees, extended workforce, and business associates.
- Performs other privacy related projects or duties as assigned.
- In cooperation with Human Resources, ensures compliance with privacy policies and consistent application of sanctions for failure to comply with privacy policies for all employees, extended workforce, and business associates.
EDUCATION/EXPERIENCE REQUIRED:
* Bachelor's Degree required.
* Three (3) or more years of experience in Privacy and/or Compliance or equivalent experience in Quality, Audit, Human Resources, HIM, Provider or Customer Relations or other related work.
* Healthcare experience preferred.
* Working knowledge of privacy laws (i.e., HIPAA, HITECH, GLBA, etc.), access and release of information.
* Proven ability to communicate professionally and effectively in written and oral format, along with the ability to think analytically and solve problems as required.
* Experience in investigative techniques and ability to investigate complex privacy
issues.
* Must have the experience or the ability to work effectively in a large, geographically diverse system. CERTIFICATIONS/LICENSURES REQUIRED:
Must meet or exceed core customer service responsibilities, standards and behaviors as
outlined in the Henry Ford Health Customer Service Policy and summarized below:
- Communication - Ownership
- Understanding - Motivation
- Sensitivity - Excellence
- Teamwork - Respect Must practice the customer skills as provided through on-going training and in-services.
Must possess the following personal qualities:
* Be self-directed
* Be flexible and committed to the team concept
* Demonstrate teamwork, initiative, and willingness to learn
* Be open to new learning experiences
* Accepts and respects diversity without judgment
* Demonstrates customer service values PHYSICAL DEMANDS/WORKING CONDITIONS:
* Normal office environment with minimal exposure to noise, dust, or extreme temperatures.
* Must have appropriate resources and ability to work from home as required. Additional Information
- Organization: Corporate Services
- Department: Ascension Information Privacy
- Shift: Day Job
- Union Code: Not Applicable
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Henry Ford Health System
remote work
Feb 07, 2025