Finance Operations Manager - Collections

U.S. Venture
United States, Wisconsin, Appleton
425 Better Way (Show on map)
Feb 06, 2025
DIVISION: Corporate POSITION SUMMARYThe Finance Operations Manager role is responsible for leading other leaders and individual contributors on the Collections team. Their responsibility is to manage the team and services provided to meet or exceed the service level agreements with internal business units. The Finance Operations Manager is responsible for providing their team with training, coaching, and career development. The role will routinely be asked to solve moderate to complex problems arising from internal and/or external customers. This position will be located at our Corporate Office in Appleton, WI. JOB RESPONSIBILITIES Performance management, mentoring, and development of leaders Assist with developing parts of the budget and managing costs based on the established budget Develop metrics for team use and perform data analysis to monitor team processes and performance Execute controls and control testing as directed and propose modifications when appropriate Build a high-functioning team to delegate routine tasks and responsibilities Support business strategies by understanding the work and serving as a trusted advisor to build a high level of communication and engagement with business leaders Assist Senior Manager with creating strategic department initiatives and occasionally lead such initiatives. Serve as liaison with internal departments and represent the team in meetings as necessary Manage and maintain all training processes Investigate and resolve escalated situations and report solutions to stakeholders and leaders when applicable Prioritize continuous learning to develop self professionally Seek collaboration with internal partners to identify opportunities to improve efficiency or effectiveness Create internal memos, presentations, data visualizations, project charters, policies, and a strategic roadmap Live our values of High Performance, Caring Relationships, Strategic Foresight, and Entrepreneurial Spirit Support corporate efforts for safety, government compliance, and all other company policies & procedures Balance risk and cost control while supporting business objectives using innovative solutions Perform other related duties as required and assigned QUALIFICATIONS Bachelor's degree or equivalent work experience A minimum of 7 years of related experience and 3 years of progressive leadership and responsibilities Proven project management and execution leadership Display strong analytical, organizational, time-management, and problem-solving skills while working without supervision Excellent verbal and written communication skills with the ability to communicate detailed information in a clear, easy-to-understand manner High level of proficiency in working with Microsoft Office products Capacity to process information quickly and discern relevant data to reach appropriate decisions Values and demonstrates a process improvement mindset and challenges direct reports to do the same Willingness and ability to work in a fast-paced environment with multiple tasks, deadlines, and stakeholders A strong "client service" mindset and the ability to use collaborative and non-adversarial approaches in achieving diverse goals Proven skill in strategic thinking, accelerating change, and relationship management U.S. Venture requires that a team member have and maintain authorization to work in the country in which the role is based. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residencyunless based on business need. U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture. U.S. Venture is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at (920) 739-6101.