Job Summary:
The University of Wisconsin Survey Center is an organization which provides high quality data collection for survey research projects for universities and state agencies. Interviews are conducted by telephone, mail, web, and in person.
This position, which reports to the Director of Project Management of the Survey Center, will involve an interesting and wide variety of duties associated with survey data collection activities for all types of survey projects covering different topics. Responsibilities include assisting with data collection activities, supporting client relations, working with senior staff on face-to-face, web, mail, telephone, mixed mode and other types of surveys, logistical problem solving, basic data cleaning and sample management.
This position offers a unique opportunity to work closely with senior staff on some of our largest and most impactful studies, including the Wisconsin Longitudinal Study, Midlife in the U.S., and WisconSays, our probability-based online panel. We are looking for a detail-oriented and empathetic professional with exceptional communication skills to serve as a vital link between the study team and respondents. In this role, you will address inquiries, resolve concerns, and ensure a positive and professional experience for respondents, all while adhering to strict study protocols and guidelines.
The UWSC is a workplace with a collaborative, welcoming, and supportive environment. It has a positive culture that welcomes input and embraces change. If you value collaboration, innovation, and the pride that comes from doing high-quality work in an academic environment, apply today!
Responsibilities:
Develops, designs, and conducts one or more research projects and organizes daily operation of projects and specialized research areas to ensure work meets established objectives under moderate supervision.
- 25% Conducts research experiments according to established research protocols with moderate impact to the project(s). Collects data and monitors test results
- 5% Operates, cleans, and maintains organization of research equipment and research area. Tracks inventory levels and places replenishment orders
- 10% Reviews, analyzes, and interprets data and/or documents results for presentations and/or reporting to internal and external audiences
- 25% Participates in the development, interpretation, and implementation of research methodology and materials
- 5% Provides operational guidance on day-to-day activities of unit or program staff and/or student workers
- 10% Performs literature reviews and writes reports
- 20% Serve as primary liaison between study team and respondents, providing communication to respondents, addressing respondent inquiries and concerns promptly, professionally, and according to study protocol.
Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion
Education:
Preferred Bachelor's Degree Preferred focus in Sociology, Psychology, or other Social Sciences
Qualifications:
Required Qualifications- - Minimum of 1 year of work experience required, with experience in survey data collection, data entry, or project management preferred - Experience managing multiple priorities, projects, or research activities at once - Excellent verbal and written communication skills - Ability to follow complex survey research protocols - Experience communicating by phone and email with diverse populations
Work Type:
Full Time: 100%
It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location.
Appointment Type, Duration:
Ongoing/Renewable
Salary:
Minimum $44,543 ANNUAL (12 months) Depending on Qualifications The typical starting salary for this position is $44,543 - $63,697 depending on qualifications and experience. Employees in this position can expect to receive benefits such as generous vacation, holidays and paid time off; competitive insurance and saving accounts; and retirement benefits.
Additional Information:
Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment. University sponsorship is not available for this position.
How to Apply:
Please click on the "Apply Now" button to start the application process.
Applications must be submitted by 11:55 pm on the deadline date. To apply, please upload a cover letter and resume. Your cover letter and resume should address how your skills, knowledge, and abilities are transferrable to this role. Additional materials submitted other than your cover letter and resume will not be considered.
Selected applicants will receive an invitation to participate in virtual interviews 7-10 business days following the application deadline. Those moving on to second round interviews will be invited to an in-person interview at UW-Madison. Once final applicants are identified, they will be asked to provide names and contact information for at least three professional references, including a current/most recent supervisor.
For questions on the position, contact: Magda Danielson, 608-890-0111 or mdanielson4@wisc.edu
Contact:
Magda Danielson mdanielson4@wisc.edu 608-890-0111 Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.
Official Title:
Research Specialist(RE047)
Department(s):
A48-COL OF LETTERS & SCIENCE/UW SURVEY CENTER/UW SURVEY
Employment Class:
Academic Staff-Renewable
Job Number:
310953-AS
The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer.
Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, click here
If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
Employment may require a criminal background check. It may also require you and your references to answer questions regarding sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.
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