Product Operations Intern

Are you looking for a high energy, strategic, and fast-paced position as a Product Operations Intern? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!

For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference.

WHAT CAN RELIAS OFFER YOU?

• Full time, paid internship! Running Tuesday, May 27th to Friday, August 1st, 2025.
• All internships are project based and report to a Relias People Manager.
• Flexible work environment with 4 days a week in the office.
• Comprehensive 2-day onboarding program - a great introduction to our company, customers and culture!
• Full time roles available after graduation. Growth and career advancement opportunities!
  
  
  
  • 20%+ annual employee promotion and transfer rate
  • Multiple development program options - leadership development, professional development curriculums, and Nanodegree options in both technology and data science
  
  
  
  

Are you passionate about data-driven decision-making and optimizing product performance? Do you enjoy working with analytics tools and creating actionable insights? If so, spend your internship with the Product Management team, helping to establish best practices for product analytics.

As a Product Operations Intern, you'll work on defining how our product management team monitors retention, adoption, and utilization. You will also develop dashboard templates for new feature launches and monitor existing feature performance. Additionally, you'll create guides to help PMs effectively leverage analytics in their decision-making process.

You'll gain hands-on experience with Pendo and Power BI, access Reforge for professional development, and work closely with experienced product managers to shape data-driven strategies.

WHAT YOU'LL DO:

* Develop dashboard templates to track product and feature performance.

* Establish best practices for using analytics and customer feedback in feature monitoring and decision-making.

* Analyze retention, adoption, and utilization metrics to provide insights.

* Analyze segmented customer feedback to provide insights

* Create guides and documentation to help PMs leverage analytics tools effectively.

* Collaborate with product managers to refine data collection and reporting methods.

* Work with Pendo and Power BI to visualize and track key product metrics.

YOU'VE GOT WHAT IT TAKES IF YOU HAVE:

* Currently pursuing a degree in Business, Data Science, Product Management, or a related field is preferred

* Experience with Excel, SQL, Power BI, or other analytics tools is a plus.

* Prior coursework or experience in product management, business analytics, or data visualization is preferred.

* Strong analytical mindset and interest in data-driven product decisions.

* Basic understanding of product analytics concepts (e.g., retention, adoption, engagement).

* Familiarity with data visualization tools (Pendo, Power BI, or similar).

* Excellent communication and documentation skills.

* Ability to synthesize complex data into actionable insights.

* Self-starter with strong problem-solving skills.

Relias is an Equal Opportunity Employer and a Drug-Free workplace

Company:Relias LLC

Country:United States of America

State/Region:North Carolina

City: Morrisville

Postal Code:27560

Job ID:277365