Associate Registrar for System Support

Required Qualifications (as evidenced by an attached resume):
Bachelor's Degree (foreign equivalent or higher). Four [4] years of full-time experience with University Academic policy, procedures and practices. Strong analytical and problem-solving skills. Experience managing data and database systems in client server and personal computer environments (including knowledge of SQL).

Preferred Qualifications:
Master's Degree (foreign equivalent or higher). Firsthand professional-level experience in at least two major Registrar's functions (i.e. registration, records, scheduling, TAP, NCAA, NSLC, reporting, degree and enrollment certifications, transfer credit processing, etc.). Student Information Systems (SIS) experience, such as PeopleSoft.

Brief Description of Duties:
Associate Registrar for System Support to the Registrar reports directly to the System Analyst. The incumbent will serve as a technical developer for the functional processes and business and will provide technical support to the Registrar's Office. With the technical and functional expertise required of this position, Associate Registrar for System Support will support the Registrar's Office toward improvement, enhancements, and day-to-day maintenance issues. The Incumbent must support the office technically and functionally and ensure that all immediate staff are well versed in the multiple areas to ensure integrity of records data. The individual must be able to resolve difficult situations involving communication with a range of clients from students and their parents to the Provost and Deans of the University. The successful incumbent must possess outstanding written, verbal, and interpersonal communication skills, and experience successfully working independently, as well as part of a team with a collaborative approach to problem-solving. They must also have excellent strategic and analytic thinking skills with an ability to solve problems and make effective decisions and strong customer service skills. It is important to be able to work effectively and multitask in a fast paced, deadline-driven environment with a high degree of accuracy.

Duties:

System Support for Transfer Articulation & Departmental Degree Audit Projects:

• Serve as a technical support in the implementation of Transfer Articulation, the SUNY Transfer Finder initiative, the implementation/management of Degree Works, and University/Departmental Degree Audit programs.
• The incumbent is responsible for developing and supporting the roll-out plan including any Data Bridge testing, communications, necessary updates and maintenance for Degree Works now that it is live.

Graduation/Communication Support:

• Create and maintain Communications plans for the graduation area. This includes proactive outreach to advisors and students, supporting the President's Finish-in-Four initiative.
• Develop Processes to streamline and improve Graduation and Degree Audit area business, automating where possible to better serve students and the campus community.
• The incumbent will provide reports and data to the Office of Conferences and Special Events for commencement ceremonies.

Registrar's Office Technical & Functional:

• Provide technical as well as functional support in registrar related activities and business. This includes, but is not limited to: Academic Records, Registration, Scheduling, Reporting, Security, Grading and Degree Audit.
• Incumbent will supervise and support the staff responsible for the day-to-day functions and operations in these areas.

Functional Business Analysis:

• Research and develop initiatives to enhance the business processes of the Registrar's Office in providing timely and efficient service to students, faculty, staff and the general public.
• Incumbent will lead the technical enhancements recommended. Assist the System Analyst in establishing strategic planning and continuous improvement management for the Registrar's Office and student information support systems. This includes planning, evaluation and technical enhancements and needs of critical departmental tasks and responsibilities.
• In conjunction with the Registrar, provide leadership, supervision and deployment of staff resources to appropriate duties and responsibilities to ensure that all Registrar's functions and operations are accomplished successfully.

Registrar Generalist:

• Serve as a generalist in the Registrar's office. Assist students and staff with registrar-related business transactions.
• Be knowledgeable, proficient, and maintain a level of expertise in providing registrar-related services, including registration, schedule adjustment, and academic record-keeping using the PeopleSoft (or the like) student information system with the goal of providing timely and exemplary service to all campus constituents.
• Serve as a lead during assigned orientation to support new students. Adhere to all compliance requirements with state, federal, and university policies and procedures.

Support State and Federal Financial Assistant Programs (such as TAP/Excelsior):

• Oversee and support the Tuition Assistance Program as it relates to the Registrar's Office.
• Must provide data and support for University yearly audits and reviews. Any policy changes must be discussed with the appropriate offices and agreed upon before implementing any changes or enhancements. Upon doing so any technical changes must be incorporated into the business processes of the office(s) and supporting technical systems in a timely manner.
• Will support staff in the technological enhancements required to support daily business practices. This includes office business practices as well as system programming to support compliance changes. Compliance must be accurate and timely.

Program and University Partnership Support:

• Collaborate with IT programming staff to support the technical requirements for managing academic records and policies within our various student database systems.
• Coordinate as needed with the Graduate School, School of Professional Development, Financial Aid, Student Accounts/Bursar, College of Engineering and Applied Sciences, College of Arts and Sciences, College of Business, Provost Office, and other administrative areas to develop processes that comply with SUNY Central and State Education Department guidelines. As the University continues to expand programs, address and resolve any complex administrative issues that arise.

Collaboration and Liaison:

• Assist the Registrar with providing information, analysis and advice to faculty committees, academic departments and administrative offices dealing with educational policy, procedures and processes: Maintain close liaison with the various University committees, Academic Standing Committees, the Undergraduate and Graduate Council to ensure that actions taken by these bodies with faculty legislation and State regulations concerning the treatment of registration and record information are consistent and can be supported with technology that is available. In addition, work with these committees to ensure changes to policies are implemented in the new student database system. Work closely with the System Analyst in establishing and obtaining goals for the department to better serve the University.
• Review and evaluate the performance of clerical and professional staff. Provide constructive feedback to staff as necessary. Report the results of performance reviews to the Registrar.
• Review and propose revision of University regulations and policies as well as interpret and adapt their application of the functions of the Registrar's Office.
• Serve as liaison to all other administrative units for general administrative purposes involved or related to the Registrar's Office.

Other duties or projects as assigned as appropriate to rank and department mission.

Special Notes:
This is a full-time appointment. FLSA Exempt position, not eligible for the overtime provisions of the FLSA. Minimum salary threshold must be met to maintain FLSA exemption.

In addition to the employee's base salary, this position is eligible for $3,400 UUP annual location pay, paid biweekly.

For this position, we are unable to sponsor candidates for work visas.

Resume/CV and cover letter should be included with the online application.

Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws. If you need a disability-related accommodation, please call the university Office of Equity and Access (OEA) at (631) 632-6280 or visit OEA. In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here. Visit our WHY WORK HERE page to learn about the total rewards we offer.