Linkage and Retention Coordinator

Hybrid: M-F, 8 am - 5 pm

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

The UNC School of Medicine has a rich tradition of excellence and care. Our mission is to improve the health and wellbeing of North Carolinians, and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education, and research. We strive to promote faculty, staff, and learner development in a diverse, respectful environment where our colleagues demonstrate professionalism, enhance learning, and create personal and professional sustainability. We optimize our partnership with the UNC Health System through close collaboration and commitment to service.
OUR VISION
Our vision is to be the nation's leading public school of medicine. We are ranked 2nd in primary care education among all US schools of medicine and 5th among public peers in NIH research funding. Our Allied Health Department is home to five top-ranked divisions, and we are home to 18 top-ranked clinical and basic science departments in NIH research funding.
OUR MISSION
Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education, and research.
Patient Care: We will promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond.
Education: We will prepare tomorrow's health care professionals and biomedical researchers by facilitating learning within innovative curricula and team-oriented interprofessional education. We will cultivate outstanding teaching and research faculty, and we will recruit outstanding students and trainees from highly diverse backgrounds to create a socially responsible, highly skilled workforce.
Research: We will develop and support a rich array of outstanding health sciences research programs, centers, and resources. We will provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our University to support outstanding research. We will foster programs in the areas of basic, translational, mechanistic, and population research.

This position will serve as an Assistant Clinical Research Coordinator (Linkage and Retention Coordinator) for the Ryan White Program within the Division of Infectious Diseases, Department of Medicine, School of Medicine, University of North Carolina - Chapel Hill. The Infectious Diseases Clinic provides care and services to a diverse group of people living with HIV/ AIDS. The Assistant Clinical Research Coordinator assists with the execution of study protocols, including screening and recruiting study participants, conducting study visits, and collecting, entering, and reviewing study data.
The Linkage and Retention Coordinator will plan, organize, conduct, and evaluate specific components of the HRSA Ryan White grant funded activities in Infectious Diseases. The range of duties includes but is not limited to: Linking persons recently diagnosed or living with HIV to clinical care and support services, completing assessments to determine risk for poor engagement, conducting interventions that promote retention in care, assisting patients in re-engagement in care which may include facilitating transportation, scheduling, or referrals to supportive services. In addition to linkage and retention in clinical care, the coordinator will facilitate linkage to and retention in other grant funded benefits programs by assisting in completion of eligibility forms as needed for service or medication access. Documentation in the medical record and tracking and reporting databases with high attention to detail is required. The L&R Coordinator will also plan, design, and execute quality improvement projects related to funded activities as they interface with duties. The role includes project planning and design, developing methodology for tracking and reporting activities, database entry and management, data collection and analysis to support quality management efforts and reporting to grantee. Other responsibilities include auditing records, compliance monitoring, preparing publications, and staff and patient educational materials. Training of staff and students on programs and activities is expected. The L&R Coordinator will work collaboratively with the ID clinic social work team, benefit coordinators, clinic providers and project staff internally. External communication with the NC HIV state bridge counselors is required. Work may include participation or leadership of the clinic advisory board, and collection of patient input on the Ryan White Program.

Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Strong written and verbal communication skills. Must be able to work and communicate with diverse populations effectively and professionally. Ability to work independently as well as function as part of a team.
Proficient with Microsoft Outlook, Excel, and Word.
Proficient with Electronic Health Records.
Basic knowledge of research principles including but not limited to data collection, entry, and analysis to complete defined assignments.
Basic knowledge of databases and IT to collect and track data and report or present summary data and information related to the work.
Strong organizational skills and attention to detail

Proficiency in writing policies, procedures and reports.
Prefer applicant with knowledge of HIV population needs.
Priority given to applicants with knowledge of project coordination, grant management
Priority given to applicants with experience in EPIC.
Knowledge of medical terminology and HIV care desirable.

Not Applicable.

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.