Principal Accounts Specialist

General Statement of Responsibilities:

Process insurance claims. Assist patients with their billing and insurance matters, answer questions regarding statement balances, claim submissions, and BH policies as they relate to patient accounting. Assist insurance companies with questions relating to submitted claims. Data entry of payments and resolution of processing issues and problems. Review and edit charge and payment posting reports daily.

Detailed Job Responsibilities:

Duties

• Responsible for the accuracy and timeliness of information submitted on insurance claims for reimbursement.
• Monitor and maintain reimbursement from third party payers.
• Perform direct follow up with insurance companies on unpaid claims.
• Respond to insurance company requests for information.
• Maintain accurate patient billing and financial information.
• Post payments and adjustments to individual accounts- insurance and personal payments.
• Compose correspondence and memos responding to patient, third party and internal billing information.
• Determine the need and appropriateness to make financial adjustments on accounts.
• Review all credit balances and determine appropriate refunds.
• Promote a safe, equitable, and respectful environment in which concerns can be addressed effectively.
• Other duties as assigned.

Required Qualifications:

• High School diploma/GED and two years general accounts transaction experience. Training/education may be substituted for up to one year of experience.
• Customer service experience.
• PC experience and working knowledge of Excel and spreadsheets.
• Experience in oral and written communications.
• Demonstrated commitment to promoting a culture that respects and advances diversity and inclusion.

Preferred Qualifications:

• Business training and/or bookkeeping experience in Dental/Dentrix.
• Experience working with individuals from diverse racial, ethnic, and socioeconomic backgrounds.

About Boynton Health, Patient Accounting

Boynton.umn.edu

Boynton Health serves the University of Minnesota Twin Cities, providing comprehensive health care with a public health approach to campus well-being.

Our goal is to provide the highest quality of care for you in a culture that supports equity, inclusion and respect. Our mission is to improve the health and wellbeing of University of Minnesota students and the campus community. Our vision is to be the healthiest campus in the nation.

Pay Range: $22.17- $24.43 hourly; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-UOHR (8647).

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.