Basic Needs Case Manager

Are you passionate about supporting students and helping them access the resources they need? Are you excited about the prospect of exploring and expanding basic needs resources available on UW-Madison's campus? The Office of Student Financial Aid is expanding our Student Engagement team with a Basic Needs Case Manager!

In this dynamic and fulfilling role, you'll have the unique opportunity to enhance and unify basic needs support for students across UW-Madison. This position will be a key player in connecting students with essential resources, providing direct support, and fostering valuable partnerships both on campus and within the Madison community.

If you're ready to make a meaningful impact and be part of a dedicated team that prioritizes student success and well-being, this is the perfect opportunity for you. Come be a driving force in empowering our students and expanding our basic needs support.

• 20% Plans, implements, executes, and evaluates existing strategies and objectives for a program and makes recommendations to unit leadership for program or function enhancement
• 20% Identifies workflow needs, contributes to the development of strategic and operational solutions, allocates resources, and implements new or revised unit operational policies and procedures
• 10% May exercise supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 FTE or equivalent employees
• 10% Schedules logistics and secures resources for program activities across multiple work units to ensure optimum efficiency and compliance with appropriate policies, procedures, and specifications
• 10% Leads the development and preparation of periodic reports and financial statements, and records progress, status, or other special reports for leadership or external agencies
• 5% May assist in the development and monitoring of the unit or program budget and approve unit expenditures
• 5% Contributes to the preparation of proposals for funding and/or funding continuation from outside sponsors
• 10% Oversight of the Basic Needs Program & Portfolio within the Office of Student Financial Aid with a focus of establishing strategic priorities, fostering partnerships, and cultivating student centered resources.
• 5% Perform robust outreach initiatives to increase awareness of Basic Needs Resources. This may include outreach to UW-Madison students, UW-Madison Departments, as well as within the community and across Local Colleges.
• 5% DEM is committed to the highest standard of service. This position will be a role model by practicing exemplary and respectful behaviors in all interactions.

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Required
Bachelor's Degree

Required
Master's Degree
Master of Social Work or related field is required.

Successful candidates will have case worker and outreach experience, or similar transferable experience. Individuals should have strong interpersonal skills, a demonstrated ability to work collaboratively in and across teams, and an ability to foster partnerships. Success candidates will also demonstrate strong communication, an empathetic approach, and problem-solving skills.

Full Time: 100%

This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location.

Ongoing/Renewable

Minimum $65,000 ANNUAL (12 months)
Depending on Qualifications
This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see https://www.wisconsin.edu/ohrwd/benefits/download/fasl.pdf

The Division of Enrollment Management (DEM) believes in our ability to contribute towards an ecosystem of innovation. Through this relentless desire for bold ideas, DEM leads a comprehensive strategic enrollment approach to attract, enroll, support, and graduate the most talented students. We foster equitable and seamless experiences, value research in practice, engage in responsible stewardship, provide inclusive support, collaborate, and increase access to higher education to accomplish our goals. With students firmly at the center of our actions, decisions, processes, and services, our work helps to deliver the impact of UW-Madison as a world-class institution that enriches communities across the globe.

The Division is comprised of a dedicated team of over 400 employees and includes the Office of Admissions and Recruitment, the Office of Student Financial Aid, the Student Success Through Applied Research(SSTAR) Lab, and the Office of the Registrar. DEM invests in the professional growth of their team members and is committed to the highest standard of service for students, colleagues, visitors and other stakeholders. Team members will serve as role models by practicing exemplary and respectful behaviors in all of our interactions.

Funding for this position is currently available for three years. Long-term funding beyond three years is uncertain.

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment and must be able to sustain eligibility, without sponsorship, throughout the duration of their employment.

To apply for this position please click on the "Apply Now" button. You will be asked to upload, in one complete file, a current resume/cv and cover letter briefly describing your qualifications relevant to the position. In addition please provide three (3) professional references.

Ann Bradshaw
ann.bradshaw@wisc.edu
608-262-0989
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Administrative Manager(AD005)

A05-ENROLLMENT MANAGEMENT/FIN AID

Academic Staff-Renewable

311003-AS