Salesforce Product Owner - SF06

Company Overview

Pantheon Data (a Kenific Holding company) is a private, small business based in the Washington, DC, area. Pantheon Data was founded in 2011, initially providing acquisition and supply chain management services to the US Coast Guard. Our service offerings have grown in the past ten years, including infrastructure resiliency, contact center operations, information technology, software engineering, program management, strategic communications, engineering, and cybersecurity. We have also grown our customer base to include commercial clients. The company has used this experience to expand our service offerings to other agencies within the Department of Homeland Security (DHS), the Department of Defense (DoD), and other Federal Civilian Agencies.

Position Overview

We are seeking a Salesforce Product Owner to join our team. The ideal candidate will have experience with Salesforce Service Cloud, a background in government environments, and the ability to act as an effective interface between users and the Scrum team.

Responsibilities

• Product Ownership: Define and prioritize the product backlog, ensuring alignment with business goals and user needs.
• Government Environment: Apply experience in government projects to ensure compliance with relevant regulations and standards.
• User Interface: Act as the primary liaison between users and the Scrum team, translating user requirements into actionable tasks.
• Agile Practices: Participate in Agile practices within the scrum team, including sprint planning, reviews, and retrospectives.
• Stakeholder Collaboration: Work closely with stakeholders to gather requirements, provide updates, and ensure project alignment.
• Documentation: Maintain comprehensive documentation of product features, user stories, and project progress.
• Security Compliance: Ensure all solutions comply with security requirements and assist in obtaining necessary clearances.

Required Skills and Experience

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience as a Product Owner, with specific experience in Salesforce Service Cloud and government projects.
• Certified Scrum Product Owner (CSPO) or equivalent Agile certification.
• Proficiency in Salesforce Service Cloud and familiarity with Agile project management tools such as JIRA or Trello.
• Excellent communication, leadership, and problem-solving skills.
• Ability to obtain and maintain security clearance.

Preferred Skills and Experience

• Additional Salesforce certifications such as Salesforce Certified Service Cloud Consultant.
• Experience with other project management methodologies and tools.
• Proven track record of projects within a government environment.

Clearance Requirements

U.S. Citizenship with the ability to obtain and maintain a DoD Secret clearance.

Work Location: United States - Remote

• Our company prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
• If the position is remote or hybrid, you may periodically work from a Pantheon Data office location or client site.
• If this position is assigned to a Pantheon Data office location or client site, you'll work with colleagues and clients in person, as needed for specific client requirements.

Compensation

The salary range for this position is $112,800 - $140,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Benefits Overview

We are always looking for good people! Pantheon Data is committed to providing its employees with competitive salaries and benefits in order to increase employee satisfaction and productivity. In addition to our benefits, we also offer SmartBenefits through the Washington Metro Area Transportation Authority, where you specify an amount of your pre-tax wages be paid directly to your SmarTrip account. In some cases, tuition assistance may be available for continuing education expenses and certifications related to their position. Additional details may be found at https://pantheon-data.com/careers/

Pantheon Data Important Information

All qualified applicants will be considered for employment without regard to disability, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Talent Team at Recruiting@pantheon-data.com or by phone (571) 363-4020.

This company uses E-Verify to confirm each employee's work authorization. For more information, click here E-Verify Participation Poster