Smeal Teaching Studio Operations Specialist

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JOB DESCRIPTION AND POSITION REQUIREMENTS:

The Smeal College of Business is seeking an experienced and technically skilled Teaching Studio Operations Specialist to join our team. The College currently operates three teaching studios for the remote-synchronous delivery of multiple Professional Graduate Programs, Executive Education Programs and highly interactive remote meetings. We will be supporting additional academic programs beginning Fall 2025 and Spring 2026. As a key member of our operations crew, the Studio Operations Specialist will be responsible for operating and maintaining the studio equipment from a nearby control room during live classes and sessions. The ideal candidate will have a strong understanding of IT and audiovisual technology, excellent problem-solving skills, and the ability to thrive in a fast-paced environment. Live studio production experience is preferred, but not required.

Courses meet on a non-traditional schedule throughout the entire calendar year and include workdays and hours that will frequently be outside the standard M-F, 8-5 hours. As a result, the hours for this position will be flexible to include evenings and weekends as required by course schedules.This is an in-person position.

Duties will include:

• Operate and monitor all equipment in the studio and control room as well as participant chat to alert instructor to questions and assist users with technical questions.
• Ensure the smooth and high quality execution of live remote instruction by managing audio levels, video switching, transitions, and effects.
• Collaborate closely with faculty, instructional designers, and other studio crew members to fulfill instructional requirements and meet expectations.
• Troubleshoot technical issues as they arise, implementing quick and effective solutions to minimize disruptions.
• Maintain and organize studio equipment, keeping it clean, well-maintained, and in proper working order.
• Assist with equipment setup and breakdown before and after studio sessions, including microphone placement, camera positioning, and cable routing as needed.
• Assist faculty and staff with setting up and operating multimedia equipment for lectures, presentations, and other instructional activities.
• Train faculty, staff, students and guests on the use of studio technology and related equipment, both individually and through the creation of written or video tutorials.
• Maintain an inventory of studio and control room technology equipment, ensuring proper functionality and performing routine maintenance and repairs as needed.
• Collaborate with IT staff and/or integrators to resolve complex technical issues and implement system upgrades or enhancements.
• Lead tours of the space, showcasing technology and answering technical questions about capabilities and limitations of the studio spaces.
• Work with the larger studio team to identify, test and deploy new studio technology.
• Stay current with industry trends and technological advancements in IT, AV, and studio production, recommending upgrades or improvements as needed.
• May supervise staff members, including hiring, development and performance management.

The position requires an associate degree and 4+ years of relevant experience, or an equivalent combination of education and experience.

The Pennsylvania State University is committed to and accountable for advancing diversity, equity, inclusion, and sustainability in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity in society and nature, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission.

The salary range for this position, including all possible grades is:

Salary Structure - additional information on Penn State's job and salary structure.

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