Reservation Specialist - Event Services

5-day work week, 7 paid hours per day with a one-hour unpaid break or 4-day work week, 8.75 paid hours per day with a one-hour unpaid lunch break. Some evenings and weekends, advance notice provided

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.

Carolina Union Mission Statement:
The Carolina Union creates safe, inclusive and educational experiences that enable students to maximize their time at Carolina.

Carolina Union Purpose:
The many co-curricular programs, services and facilities supported by the Union are developed and operated with a focus to serve the students whose fees fund our organization and therefore are intended to impact the intellectual and experiential climate of the University and provide opportunities for campus members to engage in debate, conversation, interaction, and learning. Managed by 44 full time staff and over 185 student employees, the Carolina Union builds a sense of community as a unifying force on campus and provides students the space and resources needed to put theory into practice.

The Reservation Specialist provides onsite administrative and client support to events scheduled through Event Services.
The position is customer-facing in a busy Student Union and requires a highly professional, enthusiastic, and team-oriented individual.
This position will support the Reservation Manager in supervising student staff.
The position will be essential in efficiently processing the high volume of venue requests received by Reservations for Carolina Union managed spaces.
This position will also support the invoice process to ensure accurate and timely release of invoices from Event Services. This position will also be required to run reports on the Carolina Union's event scheduling software and filter data to the appropriate parties.
This position will provide consistent desk coverage during peak class time when student staff are unavailable.

Bachelor's degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

-6 months of related event scheduling, event management experience or related experience.

Experience with 25Live and Microsoft 365.
Experience working in a student union or similar environments.
Experience working in a customer service-focused environment.
Knowledge and awareness of event management and technical event production.
Experience working in a customer service-focused environment.

Must be able to lift 50 lbs. with or without accommodation and work in a constantly changing, fast-paced environment.

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.