Assistant Director of Admissions and Recruitment Operations

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

At UNC's Kenan-Flagler Business School, we think differently; and more importantly, we teach differently. Opening our doors as the Department of Commerce in 1919 and awarding our first degrees to 12 students in 1921 was the beginning. Today, we have become a top-ranked business school comprised of several professional and academic degree programs that serve over 3,000 students. At Kenan-Flagler, our greatest assets are our people and our culture. We are rooted in our core values of integrity, inclusion, innovation and impact, and it goes back to our founding. It's not just something on paper, we live it, we show it. Our mission is to prepare the next generation of business leaders by providing a world class education to our students. We understand that recruiting diverse, innovative, and exceptional talent is vital in achieving this. If you want to be a part of this vision, we want to hear from you.

This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station.

The Assistant Director of Admissions and Recruitment Operations (AD) is primarily responsible for prospect and application management within the school's Customer Relationship Management ( CRM) tool, currently Slate. Duties will include: maintaining admission and enrollment-related processes within the CRM: collaborating with campus, department, and IT staff to stay abreast of new features, admissions and data-related policies, and shared best practices; generating dashboards, queries and reports to both inspire a culture of data-informed decision making and support required accreditation and rankings-related inquiries.

In addition to the duties listed above, the AD will serve as an admissions representative, which includes presenting, conducting group and one: one admissions counseling, evaluating applications, and serving on the admissions committee. Some evening and weekend work will be required.

Relevant post-Baccalaureate degree required (or foreign degree equivalent); for candidates demonstrating comparable independent educational or instructional activities associated with the delivery and/or management of student support functions, will accept a relevant Bachelor's degree (or foreign degree equivalent) and at least 1 year of relevant experience in substitution.

Candidates should possess a prominent level of proficiency with SIS or CRM tools, as well as a high level of comfort with technology in general. Ability to attend and/or manage events in the evening hours and some weekends during peak recruiting periods (August-November and January-April), and a willingness to travel a minimum of 5% to represent UNC Kenan-Flagler at national and international conferences and/or recruitment activities.

Candidates should demonstrate a professional demeanor, attention to detail, and the ability to thrive in a fast-paced environment. Flexibility and a collaborative spirit are essential, along with the capacity to work both independently and as part of a team. A commitment to operational effectiveness, creativity, and innovation is crucial, as is a growth mindset for critical thinking and data analysis.

Candidates should possess strong interpersonal and communication skills, enabling them to connect effectively with a diverse array of stakeholders, including parents, students, faculty, staff, alumni, and admissions professionals. Preference for candidates with at least one (1) or more years of experience in admissions, higher education, business development, recruiting, scholarship management and/or a minimum of three (3) years of related business experience in a relevant field.

Candidates should possess strong interpersonal and communication skills, enabling them to connect effectively with a diverse array of stakeholders, including parents, students, faculty, staff, alumni, and admissions professionals. Enthusiasm for promoting UNC and Kenan-Flagler and serving as a resource for prospective students.

Master's degree in Business or Education preferred.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.