Clinic Service Representative - Radiology - Days
 Henry Ford Health System | |
 United States, Michigan, Clinton Township | |
 Feb 03, 2025 | |
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Clinic Service Representative - Radiology - Days ADDITIONAL INFORMATION * Shift: Monday - Friday 7:00 a.m. to 4:30 p.m. * Status: Full Time * Location: 15855 19 Mile Road Clinton Township, MI 48038 GENERAL SUMMARY: Henry Ford Radiology & Imaging - Macomb Hospital offers advanced radiology and imaging services in a comfortable and convenient setting. Our experienced team will work closely with your physicians to deliver accurate, timely results that support optimal patient care. PRINCIPAL DUTIES AND RESPONSIBILITIES: * Provides World Class Service Excellence to our patients and guests * Performs all aspects of appointment scheduling * Provides accurate data collection and registration for all patient visits * Performs all aspects of Collecting Cash * Performs miscellaneous duties as assigned. * From the Hiring Manager: Attention to Detail, great customer service, team player, willing to learn new task, ability to work alone and with a team. EDUCATION AND EXPERIENCE REQUIRED: Education * High School Diploma or G.E.D. equivalent. Preferred Qualifications * Familiarity with clinic environment preferred. Requirements * Basic computer skills (i.e., knowledgeable opening software/email, navigate on keyboard, logging in and out of computer). * Required to perform calculations, complete forms, extensively utilize computer information system. * Demonstrated ability to work with detailed information. * Requires interpersonal skills to deal effectively both over the telephone and in person with patients, visitors, medical staff, and other clinic and/or hospital personnel. * Ability to work successfully in a fast-paced environment with frequent interruptions * Ability to work within a team setting and be supportive of team members. * Successful completion of yearly competencies. * Ability to work effectively with populations of diverse backgrounds and ages. * Dependable and punctual. * Strong organizational skills and ability to multi-task. * Ability to perform a variety of tasks in a timely manner to meet clinic staff and patient needs * Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFH Customer Service Policy and summarized below: 1. Communication 2. Ownership 3. Understanding 4. Motivation 5. Sensitivity Additional Information
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