Aging Care Manager 3 (Local Government) - Allegheny County Area Agency on Aging

Allegheny County Department of Human Services, Area Agency on Aging is seeking a hard-working, forward-thinking applicant who is dedicated to the safety, security, protection, and stability of older adults. If you are passionate about helping those in your community, apply for this rewarding opportunity today!

This role is an Aging Care Manager 3, in the Department of Human Services (DHS)/Area Agency on Aging (AAA)/Safety & Support Division, Protective Services Unit. You will work under the general supervision of the casework supervisor to maintain, update, and disseminate extensive knowledge of aging programs, services, and regulations. You will provide technical support to care management and protective services staff and providers/subcontractors and investigate complaints of abuse and/or neglect. You will maintain a caseload of vulnerable older adults who need protection from abuse, exploitation, abandonment, or self-neglect, and recommend cases for court intervention, including guardianships or mental health commitments, and participate in the guardianship hearings, as needed. Other duties will include:

• Completing case investigations, contacts, and case documentation within unit and state-mandated non-flexible time frames
• Interviewing the alleged victims, alleged perpetrators, and witnesses and determining relevance, reliability, and credibility of gathered information and evidence
• Assigned cases that have a higher degree of complexity due to types of allegations, media involvement, or other factors
• Working directly with law enforcement and legal professionals in the investigation of some cases
• Recognizing when to recommend a unit nurse, financial exploitation consultant, and psychologist when appropriate
• Giving consultative or expert opinions to law enforcement, prosecutors, and judges concerning older adult abuse or neglect and determining the need for and obtaining restraining orders to protect victims
• Reviewing documents and records such as medical or financial records of alleged victims and constructing and organizing detailed financial transactions from records
• Participating in care/service planning with the older adult or a responsible party to reduce and eliminate risk to the older adult
• Referring to community organizations for follow-up or other case managers for ongoing case supervision
  

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 9:00 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as an Aging Care Manager 2 or Aging Program Assessor; or
• One and one-half years of professional human services, law enforcement, or nursing experience; and a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field; or
• An equivalent combination of experience and training which includes six months of professional human services, law enforcement, or nursing experience.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• Hiring preference for this vacancy may be given to candidates who live within Allegheny County. If no eligible candidates who live within Allegheny County apply for this position, candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.