Record Acquisition Coordinator

Vaco
$17.00 - $18.50 / hr
United States, Florida, Rockledge
Feb 01, 2025
POSITION SUMMARY Travel Required for 50% of the schedule Responsible for retrieving medical records to support various internal programs, including but not limited to Medicare Risk Adjustment, Individual and Family Plan (IFP) Risk Adjustment, and HEDIS/Stars. This individual will be responsible for outreach to providers and third-party vendors, traveling to provider offices to retrieve records, as well as administrative tasks associated with the delivery of records received. PRIMARY ACCOUNTABILITIES Responsible for adhering to HIPPA guidelines to ensure privacy and security of any and all PHI from start to completion of the retrieval process. Coordinate and document the medical record retrieval process for assigned provider offices. Outreach to provider offices and/or third-party vendors to obtain requested records. Travel to provider offices to pull, pickup and/or extract medical records from the provider's Electronic Medical Record (EMR). Establish and maintain relationships with provider office managers and clinicians, while limiting provider abrasion. Manage receipt of records requested and administer tasks associated with delivering charts to internal client, such as: sorting/renaming files, splitting/merging PDFs, converting records to the correct file type, etc. Exercise efficient time management skills while operating under strict deadlines. Work independently and efficiently offsite, with no supervision, while representing company brand. Complete projects and assignments as requested, sometimes on short notice, requiring reprioritization of workload. Maintain utmost security on medical records that are required to be transferred from providers' offices to their eventual destinations. Quickly learn new software types and proficiently extract records accordingly. Use appropriate skills to identify needs, offer appropriate solutions, overcome objections, seek closure to issues and provide meaningful feedback to management team or the provider offices when needed. Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco's HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Pay Transparency Notice Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.