Insurance Quality Analyst

Vaco
$110,000.00 - $134,000.00 / yr
life insurance
United States, North Carolina, Durham
Jan 31, 2025
Insurance Quality Analyst Overview: We are seeking an experienced Quality Analyst with expertise in the Life Insurance and Annuity domain and a strong background in API testing. This role focuses on ensuring the accuracy and quality of insurance products through comprehensive testing. You will collaborate with business analysts, developers, and product owners to ensure compliance with functional and regulatory requirements. This role includes testing front-end features and backend APIs that support key insurance functionalities. It requires onsite presence three days per week in Durham, NC. Responsibilities: Requirements Analysis: Work with stakeholders, subject matter experts, and business analysts to gather requirements and create test scenarios aligned with business goals and compliance standards. Test Case Development: Design, document, and maintain test cases for functional, regression, integration, and user acceptance testing. API Testing: Validate API endpoints, data consistency, and performance using tools like Postman or SoapUI. Ensure APIs meet specifications and security standards. Defect Tracking: Identify, log, and track software defects using tools such as JIRA, providing detailed reproduction steps for developers. Collaboration: Partner with developers, product owners, and business analysts to resolve issues and deploy high-quality software solutions. Regression Testing: Conduct regular regression testing to ensure new features do not impact existing functionalities, particularly in policy management and claims processing. Data Validation: Verify the accuracy of critical business data, such as policy information, premium calculations, and claims processing. User Acceptance Testing (UAT) Support: Assist stakeholders during UAT by providing detailed test results and supporting issue resolution. Documentation: Maintain thorough documentation of test cases, results, and defect reports to ensure compliance with audit requirements. Domain-Specific Testing: Perform testing for life insurance and annuity products, focusing on features like policy servicing, illustrations, accounting, and claims. Automation Collaboration: Work with automation teams to create reusable API test scripts and support automated regression testing. Qualifications: Bachelor's degree in computer science, information technology, or a related field. At least 6 years of experience as a Quality Assurance Analyst. Strong knowledge of testing methodologies, tools, and processes. Proficiency in test case design, defect reporting, and test management tools like JIRA. Familiarity with Agile/Scrum development methodologies. Basic knowledge of SQL for data validation and integrity checks. Experience with life insurance or annuity software platforms (e.g., FAST, Vitech, OIPA, or similar). Strong attention to detail, analytical skills, and problem-solving abilities. Effective communication skills for collaborating with technical and non-technical teams. Experience with automation tools like Selenium is a plus. Additional Information: Full-time, salaried position (DOE) with a comprehensive benefits package. Open to candidates with diverse backgrounds and non-traditional career paths. If you are detail-oriented, collaborative, and eager to contribute to high-quality software solutions in the insurance industry, we encourage you to apply! Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco's HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Pay Transparency Notice Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.