Coordinator, Student Services

The Office of the Registrar seeks an energetic team player to join the registration team as a Student Services Coordinator. The Office of the Registrar is a fast-paced, collaborative unit that is dedicated to providing students, faculty, and staff with superior service in a large variety of different tasks and processes. The registration team in particular plays a critical role on Auburn's campus, serving in a front-line capacity helping students while also providing essential support to the campus community.
This position will help coordinate academic procedures, verify policy, solve programs, and facilitate requests from students, faculty, and campus partners regarding the functioning and correct tracking of student records. This position works within the following functional areas in the Office of the Registrar: registration, grades, curriculum records, readmissions, directory information, academic standing, and academic action.

To learn more about the Office of the Registrar, please visit: https://www.auburn.edu/administration/registrar/index.php

Auburn University is more than just an institution; it's a vibrant community where real people come together to make a difference. Our commitment to students, employees, communities, and our world runs deep, and it's reflected in every corner of our campus and beyond.

Life-Changing Impact: At Auburn, our work changes lives. Whether it's groundbreaking research, innovative teaching, administrative operations or community outreach, every effort contributes to positive change. We're not just clocking in; we're making a lasting difference in the lives of others.

How We Support You: Auburn cares for its greatest assets-its employees. Generous benefits, educational opportunities, and a supportive work environment make it a place where you can thrive. From health insurance to retirement plans, we've got you covered. Learn more about how we support employees by visiting aub.ie/working-at-auburn

Come and Stay: The median length of employment for an Auburn employee is 10 years. That's because Auburn invests in its people. We're not a revolving door; we're a family. The Auburn Family. We grow together, learn together, and build lasting relationships.

Sweet Home Alabama: The Auburn/Opelika area exudes small-town charm and warmth. With cozy traditions, excellent schools, and vibrant downtowns, it's a place where you'll feel at home. Plus, we're centrally located in the Southeast with easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.

A Place for Everyone: We are committed to fostering an environment where everyone feels valued and respected, and we celebrate our unique perspectives, backgrounds, and experiences. When you work at Auburn, you're a part of a rich tapestry of individuals who bring their authentic selves to the table to create a welcoming and engaging university community.

* Coordinate and verify policies and procedural requirements for incoming requests, verifications, and Workflows
* Understand and consider the repercussions of business processes and their downstream effects across campus
* Serve as a liaison for students, families, faculty, and staff.
* Coordinate complex curriculum record updates.
* Assist with orienting incoming transient students and other special populations to campus.
* Implement and contribute to changes and improvements to the Office of The Registrar processes and communications.

Bachelor's Degree in no specific discipline.
Level I: No experience required
Level II: Requires 2 years or more of experience in higher education administration, preferably in a Registrar's Office.
When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience.

The successful candidate should have excellent customer service, multitasking, and problem-solving skills. Being comfortable working in a fast-paced, public environment is key. The individual should also work well in a team, with exceptional attention to detail, ability to prioritize, organizational and analytical skills, patience, interpersonal and written communication skills, and a commitment to an inclusive and diverse campus environment.

The successful candidate should have excellent customer service, multitasking, and problem-solving skills. Being comfortable working in a fast-paced, public environment is key. The individual should also work well in a team, with exceptional attention to detail, ability to prioritize, organizational and analytical skills, patience, interpersonal and written communication skills, and a commitment to an inclusive and diverse campus environment.

Professionalism; initiative; knowledge of FERPA; experience with a Student Information System (preferably BANNER); proficiency in computer software applications such as Microsoft Office, Excel, and Outlook; and an excellent work ethic.

AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION/ EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. The Office of Affirmative Action/Equal Employment Opportunity (AA/ EEO) strives to ensure an inclusive and equitable working, living, and learning environment for members of the Auburn University community. Please visit their website to learn more.