Lead Playroom Attendant

HIRING RANGE: $14.7129 - $18.0239 HOURLY

FULL SALARY RANGE: $14.7129 - $21.3349 HOURLY

THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED

Join the City of Allen-a vibrant community of over 100,000 residents where strong economic growth, excellent schools, and an exceptional quality of life make it a great place to live, work, and play.

Our mission is simple: "To achieve excellence in managing community development and city services, continually enhancing the quality of life and public confidence."

At the City of Allen, our employees bring the PRIDE values to life:

• People First - Prioritizing others
• Respect - Treating everyone with courtesy and dignity
• Integrity - Serving with honesty and trust
• Deliver - Following through and exceeding expectations
• Excel - Driving innovation and continuous improvement

We do Work that MATTERS! Join a team that serves our community and makes a real impact every day. Learn more about the City of Allen at allentx.gov.

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Provides a safe and positive environment for children by taking correcting unsafe situations, remaining observant of any unsafe situations, maintaining the cleanliness of the playroom throughout scheduled shifts, and adhering to and `enforcing policies and procedures.
• Provides customer service to patrons by welcoming parents and children, consulting with management before approaching parents with concerns, and maintaining a customer service approach in all interactions.
• Engages children in desirable behavior by encouraging appropriate use of toys, following established discipline guidelines, and creating a stimulating and engaging environment.
• Maintains accurate records on all children within the playroom areas, such as medical forms and releases, check-in and out logs, and completing incident forms.
• Provides daily updates to staff and other team leaders, and notifies the manager on duty of changes with a direct impact on the playroom operations.
• Assists supervisors with hiring and training attendants.

Education & Experience
Work requires broad knowledge in a general professional or technical field. Education and experience that provide the necessary knowledge and skills may also be considered, but a typical way to qualify is by obtaining:

• Less than a High School diploma or equivalent with one (1) year of relevant work experience.

• Safe driving record and Valid Texas Driver's License or reliable transporation to and from work.
• Clear criminal background check and pre-employment drug screen.
• Must be at least eighteen (18) years old.
• First Aid/CPR Certification (specific to children), and babysitting certification, within thirty (30) days of employment.

• This position requires a minimum availability of two Saturday shifts per month.
• Shift times are:
  • Weekdays: 7:30AM-1:30PM or 3:30PM-8:30PM
  • Saturdays: 7:30AM-2:30PM

Knowledge of:

• City of Allen policies, procedures, and PRIDE values related to customer service, public interaction, and staff.
• Basic principles of child supervision and safety in a playroom or childcare setting.
• Child development and behavior to promote positive and age-appropriate interactions.
• Health, hygiene, and cleanliness standards in environment designed for children.
• Emergency procedures and child-specific First Aid/CPR practices.
• Proper documentation for check-in/out logs, medical forms, and incident reports.
• Team leadership and basic staff training and scheduling processes.

• Deliver excellent customer service while supporting the City's values.
• Supervising and engaging children in a safe, friendly, and developmentally appropriate way.
• Identifying and responding to potential safety concerns and hazards promptly.
• Communicating clearly and professionally with parents, children, and team members.
• Encouraging positive behavior and managing conflicts using established discipline guidelines.
• Maintaining accurate records and completing required documentation.
• Leading and supporting team members, including assisting with hiring and training.
• Managing daily operational updates and escalating relevant information to management.

Physical Demands / Work Environment:

This list is intended to describe the general nature and level of work being performed; it does not address the potential for accommodation.

• Work is performed in an indoor playroom/recreational facility with moderate to high noise levels.
• Basic principles of child supervision and safety in a playroom or childcare setting.
• Requires frequent standing, walking, bending, kneeling, reaching, and occasional sitting or crouching at child level.
• Involves use of hands and arms to handle toys, equipment, and cleaning supplies.
• Verbal and auditory ability to read printed materials and computer screens and to observe activities and communicate clearly.
• Must be able to lift 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly.
• May involve exposure to cleaning agents, shared equipment, and minor health risks (e.g., germs).
• May require evening, weekend, and holiday shifts based on facility needs.

This job description does not constitute an employment agreement between the City of Allen and employee and may be revised by the employer as needed.

The City of Allen is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, national origin, sex, religion, age, disability, genetic information, or military status in employment or in the provision of services.

The City of Allen participates in the federal e-Verify program to confirm the employment eligibility of all new hires. All applicants must be legally authorized to work in the United States.