Position Details
Position Information
Requisition Number |
S4186P |
Home Org Name |
Speech Language and HearingSciences |
Division Name |
College of Liberal Arts |
Position Title |
Administrative Support Specialist |
Job Class Code |
DB03 A/B |
Appointment Status |
Full-time |
Part-time FTE |
|
Limited Term |
No |
Limited Term Length |
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Job Summary |
The
College of Liberal Arts seeks candidates for an
Administrative Support Specialist position to perform multiple duties which are a mix of administrative and clerical in nature, which may include, but are not limited to data gathering, data management, correspondence, filing, calendar management, event scheduling, registration, mail distribution, answering the phone, website maintenance, and purchasing/ordering supplies in a lively clinical environment.
Auburn University
is more than just an institution; it's a vibrant community where real people come together to make a difference. Our commitment to students, employees, communities, and our world runs deep, and it's reflected in every corner of our campus and beyond.
Life-Changing Impact: At Auburn, our work changes lives. Whether it's groundbreaking research, innovative teaching, administrative operations or community outreach, every effort contributes to positive change. We're not just clocking in; we're making a lasting difference in the lives of others.
How We Support You: Auburn cares for its greatest assets-its employees. Generous benefits, educational opportunities, and a supportive work environment make it a place where you can thrive. From health insurance to retirement plans, we've got you covered. Learn more about how we support employees by visiting aub.ie/working-at-auburn
Come and Stay: The median length of employment for an Auburn employee is
10 years. That's because Auburn invests in its people. We're not a revolving door; we're a family. The Auburn Family. We grow together, learn together, and build lasting relationships.
A Place for Everyone: We are committed to fostering an environment where everyone feels valued and respected, and we celebrate our unique perspectives, backgrounds, and experiences. When you work at Auburn, you're a part of a rich tapestry of individuals who bring their authentic selves to the table to create a welcoming and engaging university community. |
Essential Functions |
Performs multiple duties which are a mix of administrative and clerical in nature, which may include, but are not limited to:
- Data gathering, data management, correspondence, filing, calendar management, event scheduling, registration, mail distribution, answering the phone, website maintenance, and purchasing/ordering supplies.
- Advises faculty, staff, and students of standard policies or procedures.
- Acts as a liaison to other departments, clients, and students on behalf of manager, director, or department head.
- Facilitates check-in and check-out processes for all clientele at clinic.
- Assists clientele with web-based patient portal and processes.
- Acts as main point of contact for clients of Speech & Hearing Clinic and coordinates clinic schedule, registration, and data collection of HIPAA-protected medical information.
- Responsible for collecting client payments at time of service, updating accounts in EMR system, and assisting Coordinator of Medical Billing in accurate collection of medical insurance coverage.
- Maintain excellent customer service skills.
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Minimum Qualifications
Minimum Qualifications |
Education and Experience: Level I: High School diploma or equivalent and 4 years of experience in administrative support services.
Level II: High School diploma or equivalent plus 6 years of experience in administrative support services. Experience must include at least 2 years at the preceding level or equivalent.
Substitutions allowed for Experience: When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience. |
Minimum Skills, License, and Certifications
Minimum Skills and Abilities |
- Previous experience working in an administrative support or related role
- Demonstrated planning and organizational skills
- Excellent communication ability
- Typing ability
|
Minimum Technology Skills |
|
Minimum License and Certifications |
None Required. |
Desired Qualifications
Desired Qualifications |
- Previous experience in medical office setting
- Familiar with HIPAA standards
- Strong computer skills
- Previous experience in customer service
|
Posting Detail Information
Salary Range |
$36,410- $58,710 |
Job Category |
Office/Administrative Support |
Working Hours if Non-Traditional |
|
City position is located in: |
Auburn |
State position is located: |
Alabama |
List any hazardous conditions or physical demands required by this position |
|
Posting Date |
01/17/2025 |
Closing Date |
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EEO Statement |
AUBURN
UNIVERSITY IS AN
AFFIRMATIVE
ACTION/
EQUAL
OPPORTUNITY
EMPLOYER. It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. The Office of Affirmative Action/Equal Employment Opportunity (AA/
EEO) strives to ensure an inclusive and equitable working, living, and learning environment for members of the Auburn University community. Please visit their
website to learn more. |
Special Instructions to Applicants |
|
Quick Link for Internal Postings |
https://www.auemployment.com/postings/50449 |
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