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Administrative Support Specialist

Auburn
$36,410- $58,710
medical insurance
United States, Alabama, Auburn
1550 East Glenn Avenue (Show on map)
Jan 19, 2025
Position Details
Position Information


Requisition Number S4186P
Home Org Name Speech Language and HearingSciences
Division Name College of Liberal Arts
Position Title Administrative Support Specialist
Job Class Code DB03 A/B
Appointment Status Full-time
Part-time FTE
Limited Term No
Limited Term Length
Job Summary
The College of Liberal Arts seeks candidates for an Administrative Support Specialist position to perform multiple duties which are a mix of administrative and clerical in nature, which may include, but are not limited to data gathering, data management, correspondence, filing, calendar management, event scheduling, registration, mail distribution, answering the phone, website maintenance, and purchasing/ordering supplies in a lively clinical environment.
Auburn University is more than just an institution; it's a vibrant community where real people come together to make a difference. Our commitment to students, employees, communities, and our world runs deep, and it's reflected in every corner of our campus and beyond.

Life-Changing Impact: At Auburn, our work changes lives. Whether it's groundbreaking research, innovative teaching, administrative operations or community outreach, every effort contributes to positive change. We're not just clocking in; we're making a lasting difference in the lives of others.

How We Support You: Auburn cares for its greatest assets-its employees. Generous benefits, educational opportunities, and a supportive work environment make it a place where you can thrive. From health insurance to retirement plans, we've got you covered. Learn more about how we support employees by visiting aub.ie/working-at-auburn

Come and Stay: The median length of employment for an Auburn employee is 10 years. That's because Auburn invests in its people. We're not a revolving door; we're a family. The Auburn Family. We grow together, learn together, and build lasting relationships.
A Place for Everyone: We are committed to fostering an environment where everyone feels valued and respected, and we celebrate our unique perspectives, backgrounds, and experiences. When you work at Auburn, you're a part of a rich tapestry of individuals who bring their authentic selves to the table to create a welcoming and engaging university community.
Essential Functions
Performs multiple duties which are a mix of administrative and clerical in nature, which may include, but are not limited to:

  • Data gathering, data management, correspondence, filing, calendar management, event scheduling, registration, mail distribution, answering the phone, website maintenance, and purchasing/ordering supplies.


  • Advises faculty, staff, and students of standard policies or procedures.
  • Acts as a liaison to other departments, clients, and students on behalf of manager, director, or department head.
  • Facilitates check-in and check-out processes for all clientele at clinic.
  • Assists clientele with web-based patient portal and processes.
  • Acts as main point of contact for clients of Speech & Hearing Clinic and coordinates clinic schedule, registration, and data collection of HIPAA-protected medical information.
  • Responsible for collecting client payments at time of service, updating accounts in EMR system, and assisting Coordinator of Medical Billing in accurate collection of medical insurance coverage.
  • Maintain excellent customer service skills.
Minimum Qualifications


Minimum Qualifications
Education and Experience:
Level I:
High School diploma or equivalent and 4 years of experience in administrative support services.

Level II: High School diploma or equivalent plus 6 years of experience in administrative support services. Experience must include at least 2 years at the preceding level or equivalent.

Substitutions allowed for Experience:
When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience.
Minimum Skills, License, and Certifications


Minimum Skills and Abilities

  • Previous experience working in an administrative support or related role
  • Demonstrated planning and organizational skills
  • Excellent communication ability
  • Typing ability

Minimum Technology Skills
Minimum License and Certifications
None Required.
Desired Qualifications


Desired Qualifications

  • Previous experience in medical office setting
  • Familiar with HIPAA standards
  • Strong computer skills
  • Previous experience in customer service

Posting Detail Information


Salary Range $36,410- $58,710
Job Category Office/Administrative Support
Working Hours if Non-Traditional
City position is located in: Auburn
State position is located: Alabama
List any hazardous conditions or physical demands required by this position
Posting Date 01/17/2025
Closing Date
EEO Statement
AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION/ EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. The Office of Affirmative Action/Equal Employment Opportunity (AA/ EEO) strives to ensure an inclusive and equitable working, living, and learning environment for members of the Auburn University community. Please visit their website to learn more.
Special Instructions to Applicants
Quick Link for Internal Postings https://www.auemployment.com/postings/50449

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