Part-Time Customer Service Representative - University Health Services

The Pennsylvania State University
remote work
United States, Pennsylvania, University Park
201 Old Main (Show on map)
Feb 01, 2025
APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location.For additional information on remote work at Penn State, seeNotice to Out of State Applicants. JOB DESCRIPTION AND POSITION REQUIREMENTS: UHS Pharmacy is currently looking to hire three part-time Customer Service Representatives (Pharmacy Customer Service Support). This individual will work up to 20 hours per week with occasional Saturdays. These positions are a great opportunity for those seeking to gain experience into the healthcare field. Responsibilities include: intake and sale of prescriptions processing charges for prescriptions and OTC merchandise collecting payments in the form of cash, check, and credit card providing receipts checking the status of student accounts and collecting personal information counting and recording all cash/charge records and files answering calls greeting and providing appropriate information and exceptional customer service to all patients The Customer Service Representative must follow all state and federal laws pertaining to the practice of pharmacy including HIPAA and follow all established operating procedures. Typically requires a high school diploma or higher plus one year of related experience, or an equivalent combination of education and experience. Pharmacy experience is a plus.The ideal candidate will be outgoing and friendly, have exceptional customer service skills, and be willing to work as part of a team.The UHS Pharmacy is a fast-paced, busy work environment, therefore, organizational skills and attention to detail are extremely important. The Pennsylvania State University is committed to and accountable for advancing diversity, equity, inclusion, and sustainability in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity in society and nature, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission. CAMPUS SECURITY CRIME STATISTICS: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. Employment with the University will require successful completion of background check(s) in accordance with University policies. EEO IS THE LAW Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. Federal Contractors Labor Law Poster PA State Labor Law Poster Affirmative Action Penn State Policies Copyright Information Hotlines University Park, PA